Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent a parcel to my sister in France. I have always used the postal service before but some parcels didn't arrive and others arrived very late. This service was quick - only 48 hours door to door and easy - I booked over the internet, the parcel was collected from home as promised. The service was also cheaper than post and I will d=definitely use this service for future deliveries.”

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Posted 56 years ago

“What an absolutely amazing service you gave me! Postage paid on-line and collected early following morning! Very impressed and if ever there is a need to send a parcel again then I know where I will be going and it won't be to the local Post Office!!”

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Posted 56 years ago

“I have used Interparcel for 6/7 years and would recommend them for good customer service and communication. Any issues are resolved quickly and politely.”

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Posted 56 years ago

“This is a clear, easy to use website which sets out price options against transit times allowing you to select the best delivery time and price for your shipment. We always use Interparcel for sending our maps and samples to our customers.”

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Posted 56 years ago

“I been using Interparcel for more than 4 years now. Very happy with their prices and customer services.”

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Posted 56 years ago

“Being told about Intrparcel.com was like discovering a best kept secret. I think many people believe that other couriers are only for business users and this leads them to continue paying through the nose to use Parcel Force. Anyone with internet access and a printer can use Interparcel.com and there are more drop off points than there are Post Offices, with more flexible opening times too. The nearest to me is open until 11pm, whereas the Post Office shuts at 5.29 precisely. It is cheaper every time, with a wide range of options for timings, insurance and signed for. I've never posted anything via the post office since.”

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Posted 56 years ago

“Having used Interparcel for many years, I heartily recommend it to anyone. The system is so easy to use, every option is explained and costs are very transparent.”

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Posted 56 years ago

“I researched parcel delivery and collection services on the internet. Chose Interparcel because it was the least expensive. I did everything on-line but did have to call and re-arrange collection date and this was done without question or hassle. I would recommend this company to friends and relatives without hesitation.”

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Posted 56 years ago

“I have been using Interparcel for the last few months and have found their service to be good value for money and reliable. I particularly value their 'pick-up' service which saves me a car journey to the post office.”

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Posted 56 years ago

“We as a company have used interparcel for a very long time and wouldn't think of using any other company. The service is excellent and their friendly efficient staff make ordering a courier extremely easy and hassle free.”

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Posted 56 years ago

“We have used Interparcel since falling out with our courier companies who decided that as we hadn't used them enough they would take us off our agreed rate and charge us 5 times what we normally paid! Interparcel are so easy to use and offer a range of options and prices so there is always a service that suits.”

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Posted 56 years ago

“much cheaper than the post office, bring the parcel to the selected shop 2 minutes from home. very convenient.”

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Posted 56 years ago

“As usual Interparcel is just so easy to use, a few mouse clicks and you've got everything done, ready to send. What's great also is the selection of carriers to meet with your immediate needs, all clearly laid out. MUCH MUCH easier that going to each providers website to do it.”

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Posted 56 years ago

“I've used Interparcel for some time now, and always found them reliable, collecting and delivering on time. The service save me a half-hour round trip to the post office each time, and for parcels over about 3kg their rates are cheaper than Royal Mail's. It's an added advantage to be able to tell the recipient when the parcel will arrive, and to be able to track its progress.”

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Posted 56 years ago

“Worked extremely well. Booked a collection (At About 11am) for the same day. UPS arrived at 4pm so it's over to them. Got a good price from InterParcel.”

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Posted 56 years ago

“On-line booking was very simple and documents download easy. My parcel was collected within an hour of booking and is now winging its way to Thailand. Very efficient service at a reasonable price. This is my second booking and would certainly use Interparcel.com again.”

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Posted 56 years ago

“I have been using Interparcel for several years and have found them to be completely reliable, with excellent customer service.”

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Posted 56 years ago

“even when i call customer services i thought u were very helpful and couldent do enough for me so any parcels i get in the future i will be useing u thank u james b ut u havent collected my parcel yet if there is aproblem phone m on 07548019288 or 02895 087599 anytime thank u my printer is broken and i cant print out a label i thought writeing the details on the parcel would be enought thank u james pinkerton”

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Posted 56 years ago

“Clear and easy to understand website. Ordered a courier on Sunday, parcel collected on Monday. Can't really improve on that.”

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Posted 56 years ago

“I was shocked (I mean that good way) how quick they work and cheap as well. I wanted send package to my friend who lives on north and went to Post Office. They wanted charge me ?33 for that and I thought they joking. I left as fast as I could. Not happy at all. And then I found online Interparcel, payed ?10 and next day they picked the parcel up. My friend will recieve it next day. Perfect! Thank you!”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews