Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using Interparcel.com for many years and have never had to complain. The system is very easy to use and works for me every time. I had one parcel which arrived damaged but Interparcel.com Insurance were very quick and uncomplicated in dealing with the matter and I was correctly reimbursed. Have recommended interpacel.com to many friends and associates who are also pleased with this service. A definite 5 star Rated company.”

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Posted 56 years ago

“Easy to use and find out how much it was going to cost.. which is most important! no label to print out, just package up, write the address on and wait for the next day collection..so easy I would use every time”

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Posted 56 years ago

“I wanted to send a large box of curtains from Inverness to Bristol. With Interparcel I quickly chose on-line how and when it was to go. Put in the size and weight of the box, chose a price, and Printed out the necessary labels. It was collected from me at home on the stipulated day. The recipient received an alert text on the morning it was to be delivered. Curtains arrived and I am happy, and I have used this service with no problems 7 times before, and will again.”

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Posted 56 years ago

“perfect, pay for it, drop it off, track it, gets delivered quickly. what more do we want”

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Posted 56 years ago

“Keen prices, easy (relatively!) booking and labelling system, also once had a problem and found Customer Liaison actually did sort it out for me.”

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Posted 56 years ago

“I think inter parcel website is easy to use. My only complain is every time I have used City Link they fail to pick up or deliver, delayers by 2 to 3 days. I have now stop choosing City Link. Staff at interparcel are very helpful. Thank you.”

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Posted 56 years ago

“Used quite a few times now, very easy to select the right service, tracking has been good, only had one delivery problem which was resolved well.”

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Posted 56 years ago

“I recently used this company to return an unwanted item and the service was excellent. The parcel was picked up and delivered on time. For an extra 20p I even received a text that the delivery was successful. I would thoroughly recommend this company and would certainly use it again if needed.”

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Posted 56 years ago

“My wife pointed me at Interparcel after a major courier wanted to charge me ?60 to ship a ?40 guitar about 300 miles! Interparcel can do that for me for about ?12.50, or less if there's no rush. I've always found the Interparcel web site very easy to use and I assume it's because they've got their on-line system that part-time ebayers like me get what are effectively bulk rates. But also, the couple of times things have gone wrong (one of those was totally beyond their control, the other just a shipping label that didn't arrive on email) a 'real person' sorted it out for me. At the risk of sounding like a fake dentist on a TV ad: So far, Interparcel has always delivered for me! (I think that last bit just made things worse. Sorry)”

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Posted 56 years ago

“Having used these people for many years, i can safely say they do their best to get it right, system is easy to use, great prices and simple layout.”

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Posted 56 years ago

“The generator was picked up yesterday around 12, and I tracked it using the Interparcel tracker until around 12.30 last night, when it was still just showing "scanned" - this morning it arrived at 8.45 before I'd had a chance to look at ther tracker - so nice not to have to wait in all day for a delivery!”

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Posted 56 years ago

“I have found Interparcel to be in most cases friendly and helpfull, UPS , Fedex or TNT have never given me any problem, in 3 years the only problems I have had have been with Hermes the most recent being a case that took 18 days to deliver, Hermes said they could not find the address but the customer said he never received a telephone call from them neither did they bother to call me to check on the address, my customer has told me never to send him anything again by Hermes”

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Posted 56 years ago

“I find your service very efficient and it is certainly very convenient for me just to "wrap and go", weigh it up and put the label on. It arrives in good condition in next to no time and I know it is a service that I can depend upon. Well done! Jules”

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Posted 56 years ago

“Online, quick and painless, and when it all goes pear shaped there's a real human being who understands the system on the other end of the phone.”

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Posted 56 years ago

“I ordered one or two times per week and I don't have problem at all.”

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Posted 56 years ago

“I only use interparcel as I can be sure of a satisfactory service”

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Posted 56 years ago

“THIS COMPANY WAS EASY TO USE, VERY CLEAR INSTRUCTIONS.”

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Posted 56 years ago

“They way to go”

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Posted 56 years ago

“reasonable price and reliable services”

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Posted 56 years ago

“Use Interparcel.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews