Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“best service on the net.”

Helpful Report

Posted 56 years ago

“Over the past few years I have posted hundreds of parcels worldwide. Sometimes using standard postal services and sometimes couriers. If I needed tracking and insurance, the costs were high, sometimes very high! Then I found InterParcel. An excellent service run by friendly and helpful people. InterParcel have cut my costs, even when they use the same couriers I had used before. I have only once had a problem ....the courier had an overseas custom's hiccup but InterParcel were quick to help sort it out! This a very good service that I thoroughly recommend.”

Helpful Report

Posted 56 years ago

“I booked this as a 1st time user found it very easy nice man collected it was delivered quicker than I thought will now use whenever I got a parcel to deliver great stuff”

Helpful Report

Posted 56 years ago

“Collection on time, great communication, delivered with signature and sms confirmation, very happy, I can recommended to friends.”

Helpful Report

Posted 56 years ago

“Needed to send a parcel to Germany & after reading reviews I choose Interparcel. My parcel was collected by TNT and delivered in less than 24hrs even though I choose the 'before 6pm next day option'. I tracked my parcel on line & received texts to confirm delivery. All in all, an excellent service. Thank you. Note, don't waste time like I did checking prices etc with TNT directly as they only deal with business to business customers.”

Helpful Report

Posted 56 years ago

“Entire process was easy, labels arrived promptly followed shortly by the driver. He was polite, friendly and appeared happy. Tracked my parcel,s progress which was delivered in France without delay. Well done.”

Helpful Report

Posted 56 years ago

“Easy to do online, pickup as arranged, seeamless”

Helpful Report

Posted 56 years ago

“So easy and uncomplicated to use. Would definately recommend and use again myself”

Helpful Report

Posted 56 years ago

“I would thoroughly recommend this company as it was very easy to set up the collection and delivery of my 3 parcels on the website and the price was much cheaper than any other form of sending so I was delighted. It means that when I am selling items on EBay I can offer a low postage rate to give me the competitive edge over other people selling similar items. I have a broken arm at the moment so I was really pleased to find that the courier service offered a collection facility and I didn't have to ask anyone else to take my parcels to the post office. I was also very impressed with the immediate communication via email sending me everything I needed like the address label already printed and the invoice and the instructions were easy to follow. I will certainly use Interparcel.com again. Thank you.”

Helpful Report

Posted 56 years ago

“I booked this courier with some trepidation: will the parcel get lost, will it be late, will there be admin problems..... None of my fears came true. Booking was straight-forward, collection happened as agreed, and the parcel arrived safe and sound at its destination two days later. Good experience - reasonable cost - thoroughly recommendable!”

Helpful Report

Posted 56 years ago

“I have used many delivery companies in the years I have been in business. But I will always use interparcel.com from now on.”

Helpful Report

Posted 56 years ago

“The system is so easy to use and provides a quality service at a very reasonable price. Everything can be setup online and only requires you to drop off the package at the nearest point, you can even request a pick up if required. The ability to track the package from drop off to delivery is reassuring and beats higher cost companies hands down. Excellent service.”

Helpful Report

Posted 56 years ago

“Great website, easy, quick, as always no problems, thanks.”

Helpful Report

Posted 56 years ago

“I would recommend Interparcel, as they collected on time and delivered very promptly.”

Helpful Report

Posted 56 years ago

“I have used Interparcel twice and both times the item was collected the day they said it would be and delivered within a couple of days. I like the idea of paying an extra 25p to have a text message confirming safe delivery. Well worth the money.”

Helpful Report

Posted 56 years ago

“Good professional service all round. Well done!”

Helpful Report

Posted 56 years ago

“I love using Interparcel because it's so hassle-free. I just weigh and measure my parcels and put in the postcode to get a quote. Really good pricing - much better than other services. The shipping labels are very clear to read and easy to print. Then they get sellotaped on to the parcels. It's usually the same courier who collects each time, too, so I know roughly when to expect them. Very helpful and efficient, friendly too! It's good that there's a tracking system as well, so you can follow your parcels' progress. I use Interparcel fairly regularly, so I opened an account. It was really easy and it saves me a little bit of time by storing the regular addresses that I use. Brilliant.”

Helpful Report

Posted 56 years ago

“Excellent service”

Helpful Report

Posted 56 years ago

“Sir, it will be nice if it was a possibility to deposite the parcels directly to a warehouse instead to wait the driver. thanks best regards”

Helpful Report

Posted 56 years ago

“I have always had a prompt reliable service from Interparcel. And long may it continue.”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews