Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been using Interparcel for several years now and we have never had any issues at all. Prices are always good, the goods are always collected swiftly and the deliveries have always been time.”

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Posted 56 years ago

“Cheaper than Royal Mail and no problems.”

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Posted 56 years ago

“great cheap easy to use parcel service , great thanks”

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Posted 56 years ago

“I have had no trouble sorting out my parcels for delivery to France so simple and the price is spot on would recommend this service to anyone 5* plus”

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Posted 56 years ago

“Quotes within seconds, same day pick-up and next day delivery. Competitive pricing structure, reliable delivery service with trusted carriers.”

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Posted 56 years ago

“Always a quality service and no problems or fuss”

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Posted 56 years ago

“Service was very easy and clear to use......Had to use online chat for help which was great.”

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Posted 56 years ago

“Good value for a signed parcel”

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Posted 56 years ago

“Item was picked up on time and delievered on time. The booking process was simple. The cost of the courier was the cheapest I could find. I will definitely be using this service again for any packages requiring a courier.”

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Posted 56 years ago

“It's a great service, easy to use, with quotes from various couriers to choose from so you can choose the best service to suit your needs. Great customer support with online chat support during office hrs. 10/10”

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Posted 56 years ago

“VERY HELPFUL AND EASY TO USE SERVICE”

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Posted 56 years ago

“I have used Interparcel for years and they are the best parcel broker i've found in the UK - I have tried others [parcel monkey for example] and the customer service has always been average to poor - in this case Natasha Miles went to great lengths to prevent a returned parcel and help massively get it through a difficult US customs official - a massive help for quite a business critical delivery - hugely recommended - hugely grateful”

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Posted 56 years ago

“I have used Interparcel.com for a number of years now and always found it easy to use, book and track parcels. Before the advent of companies like this, it was almost impossible for the average individual to use big courier companies without setting business accounts. It left you having to use the Post Office, which is more expensive, slower and less reliable in my experience.”

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Posted 56 years ago

“why pay more and also have to take you're parcel to a post office”

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Posted 56 years ago

“If your thinking of sending a parcel, I would highly recommend this service. They gave several couriers to pick from, with prices/delivery time etc. The choice is up to you! I completed the online form in the evening, and the package was picked up at 0815 the next morning. What more can I say?”

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Posted 56 years ago

“No hassle fast and efficient cheap courier collection and delivery”

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Posted 56 years ago

“used them loads - there's been one mistake which was quickly rectified”

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Posted 56 years ago

“Easy to use web site, a good number of options for service, tracked excellent!”

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Posted 56 years ago

“Collection on time, professional courier, excellent price, delivery spot on, easy web site with no dramas, in short BANG ON!!!!!!”

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Posted 56 years ago

“I have used Interparcel several times, but not for the last year or so. I am pleased to say that the service is still faultless and the price charged is extremely reasonable.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews