ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,501 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

Questions

Metrics

1.6

Based on 2,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Write Your review

Tell us how ipostparcels made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“??? I did not receive any parcels yesterday???”

Helpful Report

Posted 11 years ago

“Parcel due on Saturday but then updated to say delivery "rearranged by recipient" this was not true. I spent my day Saturday waiting for it. When delivery came Monday asked the driver why this was and he just shrugged his shoulders. Too tired maybe??????”

Helpful Report

Posted 11 years ago

“Ridiculous courier company operate as a ghost and you can never get hold of them when there is a trouble and doesn't respond to email as promised.”

Helpful Report

Posted 11 years ago

“Turned up 2 hours after stated time slot in e-mail”

Helpful Report

Posted 11 years ago

“Collections do not seem to factor in UK Mails repertoire. 21 days for them to collect an item and deliver it back is in my opinion extremely poor. In fact in anyones opinion really. Communication needs to be addressed too between departments and also re-training of customer service on taking ownership of the issues!”

Helpful Report

Posted 11 years ago

“I have a small online business and use Ipost to send out many of my packages. Over the past three weeks i have had to open no less than 16 Contact Us form cases due to issues with delivery and non collection. This has caused my poor customer feedback and affected the reputation of my business. I would seriously advise against using Ipost if you have a business of your own. Unfortunately these delivery companies are an extension of our business when we use them so when things go wrong we look just as bad as they do. I think ill be taking my business elsewhere, i advise you to do the same.”

Helpful Report

Posted 11 years ago

“Horrible service, arranged for 3 packages to be collected on a Tuesday for next day delivery. Packages were not collected until the Thursday and then sat in the delivery warehouses for 5 days without even a delivery attempt. Had to contact Ipost using their Email contact forms because there is no phone number. All the 5 star reviews on here are fake. Beware, Ipost a cheap for a reason! UK Mail are Ipost so UK mail customers get the main service and Ipost customers get the dregs and leftovers, dont expect good things from this company because you wont get it.”

Helpful Report

Posted 11 years ago

“Despite requesting online delayed delivery until Monday of next week, the first item was delivered as per the original schedule. Then 2 further parcels delivered whilst we were away. All 3 parcels left outside. Luckily, they were still there when we arrived home today. Frankly, I think your company is irresponsible and I would certainly not recommend ipost parcels to anyone.”

Helpful Report

Posted 11 years ago

“on two occasions I have been told that parcels have been delivered when they had not. No note and no explanation. Impossible to get through on phone Sent an email Received an acknowledgement that case was opened and then 3 minutes later another e mail saying the case was closed. Phones UNDERSTAFFED e mails NONSENSE LONG WAY TO GO BEFORE THEY CAN BE TRUSTED RECOMMENDATION ONLY USE THEM IF YOU CAN INSURE YOUR CONSIGNMENT IN SOME WAY”

Helpful Report

Posted 11 years ago

“My parcel looked like it had been opened, luckily everything was still inside”

Helpful Report

Posted 11 years ago

“The box was undone. Gaffer tape had been removed and I was unsure if all the items were there. Had to check with sender how it had been sent.”

Helpful Report

Posted 11 years ago

“My parcel had been squashed despite being well wrapped and the goods inside were damaged. The damage to the box was more than obvious but no note was left by the delivery driver. Very poor service.”

Helpful Report

Posted 11 years ago

“Very poor service u can it would be delivered next day and when I ring u I get told I would defo have it 2 days after then ring me 2 say it would be 3 days after so I would not use you any more”

Helpful Report

Posted 11 years ago

“Overall the service was good. But we did receive the parcel one day late. But i would use the service again. Rob Smith”

Helpful Report

Posted 11 years ago

“OVER 2 MONTHS AND STILL NOTHING! I HAVE CONTACTED 4 TIMES AND STILL NO REPLY ABOUT THE VOUCHER CODES I AM OWED. IVE SPENT OVER £100 IN A MONTH AND I AM OWED PRE-PAID TOP UP REWARDS IT DOESNT MATTER HOW GREAT OR SMALL THE REWARD IS FOR TOPPING UP CERTAIN AMOUNTS BUT DO NOT ADVERTISE THAT YOU REWARD CUSTOMERS THAT YOU DO IF YOU CANT STICK TO IT! REALLY ANNOYED”

Helpful Report

Posted 11 years ago

“Everything was fine with delivery, kept up to date etc. only downside was I wasn't in when the parcel arrived. Instead of keeping it safe for me to pick up, my parcel with a value of over £1000 was left on my doorstep. Other than that the service was fine.”

Helpful Report

Posted 11 years ago

“Worst delivery company ever, waited two days for them to pick up a next day parcel, notes on the website said they were unable to locate my address??? What the hell, this is a world wide delivery company and they cant locate a domestic house address? Id think twice about using these again!”

Helpful Report

Posted 11 years ago

“The delivery was great and left in the correct place.as I was out, well done However the collection was totally unexceptionable I had paid for the collection between 8am and 1pm and it was not collected till16:35 which meant my client had to wait in I have been in contact case number CC218DB5. but Have heard nothing not even an apology Julie Hickey”

Helpful Report

Posted 11 years ago

“Took twice as long to deliver and never returned promised calls for information despite me ringing several times and waiting 20 minutes each to speak to a human, appalling service.”

Helpful Report

Posted 11 years ago

“Absolutely useless delivery service.”

Helpful Report

Posted 11 years ago

ipostparcels is rated 1.6 based on 2,501 reviews