iSTRAP Reviews

Name: iSTRAP
Address: Locked Bag 5024, Alexandria, New South Wales
Rating: 4.50

4.5 Rating 1,996 Reviews

87 %

of reviewers recommend iSTRAP

4.5

Based on 1,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

iSTRAP 5 star review on 12th November 2024

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Anonymous

Anonymous // 01/01/2019

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“Very good quality and fast delivery. Looks and feels like a genuine wrist band”

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“Great product at an awesome price and speedy delivery ✅”

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“V happy with my strap and arrived super quick!”

iSTRAP 5 star review on 28th August 2021

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“Very fast shipping. Arrived within 3 days. Band is very comfortable. Love the colour. Amazing quality for an extremely reasonable price.”

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“Absolutely love the items , perfect 😍”

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“Great watch bands. Fantastic chooses of all great quality.”

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“Unfortunately the strap fitting was broken so I cannot attach it to my watch.”

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Hey there Linda, Thank you for shopping with us. We're sorry to hear that you have encountered an issue with your strap! To enable us to look into this further for you, please reach out to our customer service team, they will be more than happy to help :)

“Perfect fit. Incredibly fast delivery and works perfectly”

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“The strap was a perfect fit and finish. It’s surprisingly soft and comfortable for all day and all night for when I track my sleep. Pretty happy with, so we bought another one each in different colours.”

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“Omg amazing love both my Apple Watch bands”

iSTRAP 5 star review on 23rd August 2021

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“Love it thank you”

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“Soft strap and great colours”

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“Straps are nice and good quality, 1 of the straps that I ordered is faulty and they’ve responded and assisted me with the issue. Thank you Jennifer (iStrap customer service) for helping me deal with the issue.”

iSTRAP 5 star review on 21st August 2021

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“Love my new strap it’s comfortable”

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“It’s a fun, summery casual strap that I will enjoy. The speed of service and delivery were great, thankyou!”

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Hey there! Thank you for shopping with us! We're so glad you loved your purchase :)

“I don’t understand why you would buy a 80$ Apple Apple Watch band when you can buy a $20 very good quality one. Do recommend.”

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“I did not receive this item! Usual process is that the item is taken to the local post office if no one was home to sign for it; my notification said it was delivered BUT it was not at the local Post Office!!! I did not sign for this delivery as per report from PO (photo attached). I have been a regular iStrap customer and this is the first time this has happened:( I await your response. Thank you, SUSAN”

Helpful Report

Hey Susan, thank you for shopping with us! We're sorry to hear that you seem to be having a delivery issue. This can happen from time to time as our delivery network is inundated with larger than normal parcel volumes. Please do get in touch with our team so we can look into this for you and provide a resolution.