iSUBSCRiBE Reviews

Name: iSUBSCRiBE
Address: 559a King's Road, London
Rating: 3.93

3.9 Rating 1,967 Reviews

70 %

of reviewers recommend iSUBSCRiBE

Company Reviews

Product Reviews

451

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Phone:

020 7199 0161

Email:

support@isubscribe.co.uk

Location:

559a King's Road
London
SW6 2EB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Maybe a good idea to ask me when you have done something, like delivered my magazine for a couple of months ON time. Looking forward to rating you highly in the future. Thank you, happy christmas”

Helpful Report

Posted 7 years ago

“I have bought my mother in law the annual subscription to TV times this year. However I am not impressed that it wasn't until after I paid that I was told we would have to wait 10 weeks for the subscription begins. Waiting till mid February for the first magazine is not much of a Christmas present is it!”

Helpful Report

Posted 7 years ago

Hi Adele, Thank you for taking time to review us. It is unfortunate that these particular publishers can take up to 10-12 weeks to send the first issue. This is stated on our website before the checkout process. We advise 10-12 weeks as the delivery labels are printed many weeks in advance, due to the high demand of this magazine.

Posted 7 years ago

“Nice to be able to create a card for the magazine I bought as a gift, and also to choose the day an email goes out to the recipient!”

Helpful Report

Posted 7 years ago

“Able to order the magazine my daughter wanted”

Helpful Report

Posted 7 years ago

“It was very quick and easy to subscribe to the magazine I wanted as a gift”

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Posted 7 years ago

“I like the discounted rate but my email confirmation said my card was charged over £300. Good value but unnecessarily stressful.”

Helpful Report

Posted 7 years ago

Hi Judith, Thank you for taking the time to review us. I am sorry that this error has happened, I see my collogue has confirmed with you that it was the format of the email which was wrong and we collected the right amount for your order. This internal error has now been resolved. Thank you once again for bringing this to our attention.

Posted 7 years ago

“I just wanted to give a present of a year,s subscription to my daughter for the Lomdon Review of books. Now I get emails for mags I do not want; please desist. Thanks”

Helpful Report

Posted 7 years ago

“I haven't received anything 4 weeks after ordering, although my card was debited then. It does say on the website I might have to wait 4 to 6 weeks as the current on sale edition would not be sent - surely an old edition from years ago could be recovered and sent, so that I receive something, before I forget I ever ordered something in the first place. Asking me to review the experience of having my money taken before receiving anything is absurd.”

Helpful Report

Posted 7 years ago

Thank you for your review. magazine subscribers always get the issues before they hit the shops, this is why sometimes you may have to wait for the next new issue to be published. I have contacted the publishers of Puzzler Killer Sudoku today, this is starting with January 11th issue, however I have noticed that the address doesn't look complete, please could you check this and confirm with Puzzler Media who dispatch the magazines (0800 904 7018, customerservices@puzzler.com)

Posted 7 years ago

“Easy to use website. Easy ordering. Clear response from iSUBSCRIBE. Magazine arrived as per iSIBSCRIBE'S written response.”

Helpful Report

Posted 7 years ago

“It was fairly straightforward to arrange a subscription.”

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Posted 7 years ago

“Subsription process is easy enough but, as always, far too much spam as a result”

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Posted 7 years ago

“I have had to send a few emails to manage a couple of subscriptions that were Christmas pressies. The emails responses I received were friendly, professional and extremely helpful. Everything was managed successfully over email which is one less phone call for me (appreciated at this busy time of year!). Really pleased with the efficient service.”

Helpful Report

Posted 7 years ago

“Easy to order online. Extremely helpful, & quick, when I had to ring up re my 'e.cards' !! Thank you!”

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Posted 7 years ago

“Tried to use the £5 evoucher and it would not accept the code on the email! Sent email to customer services but was little help.”

Helpful Report

Posted 7 years ago

Hi Cathy, Thank you for taking time to review us. I am sorry to hear you had problems using a gift card, I can see we responded to your email with the steps of how to use the voucher and also provided our contact number if you had further problems. I am sorry to hear this was no use to you we will work on making the steps clearer to ensure that they are helpful.

Posted 7 years ago

“Easy to use and cheaper when doing multiple purchases. They keep you informed and if there is ever an issue they are very good at sorting it out. Keep up the good work.”

Helpful Report

Posted 7 years ago

“Web payment section wouldn't be work so had to use the telephone”

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Posted 7 years ago

Hello Thank you for your review. I am sorry that you had trouble ordering online, if you have any information about the error we would be grateful if you could please share the information with us, so that we can use this to improve. If you have any further queries please dont hesitate to contact isubscribe on 0207 199 0161 or support@isubscribe.co.uk

Posted 7 years ago

“Site relatively easy to use and had confirmation of my order promptly. Now I await the magazine!”

Helpful Report

Posted 7 years ago

“by sending NationalGeographic for Kids to my grandson who shares it with his big sister & twin brother.”

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Posted 7 years ago

“Very clear info. Very helpful customer services when I made a mistake with an address.”

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Posted 7 years ago

“In the past I found web site easy to use . This time it wasn't and I ended up setting up a DD which I now have to cancel! However the customer service is excellent ..,e mails answered very quickly. Shame about the web site!”

Helpful Report

Posted 7 years ago

Hi Marion, Thank you for your feedback, we are always looking for ways to improve our website and we will take these comments on board. We are glad to hear you are happy with the service you received.

Posted 7 years ago

iSUBSCRiBE is rated 3.9 based on 1,967 reviews