iSUBSCRiBE Reviews

Name: iSUBSCRiBE
Address: 559a King's Road, London
Rating: 3.93

3.9 Rating 1,967 Reviews

70 %

of reviewers recommend iSUBSCRiBE

Company Reviews

Product Reviews

451

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020 7199 0161

Email:

support@isubscribe.co.uk

Location:

559a King's Road
London
SW6 2EB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Subscribed to two magazines as a gift and completed the gift forms and confirmed the dates for Xmas day. Nothing sent to the recipient, even a week later, still no confirmation sent. Utterly hopeless doing this as a gift.”

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Posted 7 years ago

Thank you for your review I am really sorry that the 2 icards were not received. I know this may be too late but I have re-sent these today so that the recipient can read your gift message. I have contacted the publishers for the start dates of your subscriptions: BBC Wildlife - the Feb issue is due next week BBC Earth - February issue due on 2nd Feb

Posted 7 years ago

“Easy to order the subscription and lots of choice. The gift email unfortunately didn't get sent out and there aren't any details on when the monthly subscription I signed up for will get sent out but other than that it was an easy to use website.”

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Posted 7 years ago

Thank you for your review. I am sorry the scheduled icard didn't reach the recipient, if you would like me to re-send this please let me know, my direct email address is hannah.wood@isubscribe.co.uk The subscription you ordered is a monthly magazine and will arrive within the lead time of 4-6 weeks. The Publishers, Immediate Media, fulfil the subscription and they will also write to you to let you know details about when you will be debited Any questions please get in touch! Hannah Wood

Posted 7 years ago

“Very impressed with service!! Looking forward to receiving my first mag”

Helpful Report

Posted 7 years ago

“Makes a nice Christmas present to be enjoyed all year.”

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Posted 7 years ago

“I bought this as a gift for xmas for mum and she never recieved a card so she had no gift at xmas , unacce”

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Posted 7 years ago

That you for your review Mr Shepherd I am truly sorry that the scheduled icard did not reach the recipient. If you would like me to re-send this please let me know, my direct email address is hannah.wood@isubscribe.co.uk This can also be re-sent in your account Kind Regards, Hannah

Posted 7 years ago

“Price nearly ten pouns higher than last year .very disapoined about this”

Helpful Report

Posted 7 years ago

Thank you for your review As isubscribe are a third party subscription agent, the prices are provided to us by the publishers themselves. I am sorry that the subscription was more expensive this year, however I hope this will be enjoyed each month!

Posted 7 years ago

“Used iSUBSCiBE for a few years . Prices are low and had no problems with the service .”

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Posted 7 years ago

“Great prices, quick and really easy to do. Really recommend!!”

Helpful Report

Posted 7 years ago

“We pleased with how easy it was to order my daughter is delighted with subscription, Filled in email chard to be sent by yourselves for Christmas it DID NOT ARRIVE”

Helpful Report

Posted 7 years ago

Dear Mrs Morris Thank you for your review. I am truly sorry that the icard did not arrive with the recipient. If you would like me to re-send this I can do this for you, please email me directly on hannah.wood@isubscribe.co.uk and I will do this right away. Alternatively, the icard can be re-sent from your account

Posted 7 years ago

“A lot easier than subscribing via the publication directly! Subscription only due to start this week so can't yet confirm that it worked, but fingers crossed.”

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Posted 7 years ago

“Setting up a subscription was easy - I await the magazines I am interest in.”

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Posted 7 years ago

“This subscription was a gift for someone and I arranged an email to be sent to them but it didn't arrive. Also, i ordered this through Quidco but as of yet haven't had mu”

Helpful Report

Posted 7 years ago

Hello Mr Bastow Thank you for your review Please accept my apologies that the icard did not arrive as scheduled. Trusting that this is not in the junk or spam folders, this can be r-sent from your account- or I will be happy to re-send this for you if you could please email me directly to hannah.wood@isubscribe.co.uk Kind Regards, Hannah

Posted 7 years ago

“We did not receive confirmation of the subscription or the emails, as requested, to my son and daughter, at this email address, telling them that they would be getting a subscription, so they did not receive it as a Christmas present, which is what it had been intended for. The only contact I have received is the request for this review.”

Helpful Report

Posted 7 years ago

Dear Mrs Gray Thank you for your review. I am indeed very sorry that the icards did not arrive. I have queried this with our Head of IT. I know it might be too late now, but if you would like to re-send the icards this can be done in your account or I can do this for you if you could please email me on hannah.wood@isubscribe.co.uk

Posted 7 years ago

“You were supposed to send an ecard to my son on his birthday informing him of our gift subscription and this did not happen. My sons email is johnharrison@hotmail.com Please inform me why this did not happen and what are you going to about it. John and Rita Harrison”

Helpful Report

Posted 7 years ago

Dear Mr Harrison Thank you for your review. Please accept my apologies that the icard did not arrive, I have asked our Head of IT to look into why this was the case. Trusting that the icard is not in the junk folder, I have re-sent this again today for you. I know this is too late because his Birthday was 17th and I understand that you will be disappointed. Kind Regards, Hannah

Posted 7 years ago

“I had a problem with my internet connection. When I emailed isubscribe customer services, - at what would probably have been their busiest time - they helped me overcome the problem quickly and efficiently.”

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Posted 7 years ago

“Reasonably easy to use, but not too much guidance as to when the first issue will arrive.”

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Posted 7 years ago

“Fantastic customer service, dealt with queries nothing was too much trouble. Thank you”

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Posted 7 years ago

“I have used the isubscribe three times. Every time I wish to renew the subscription I have to re-register as a new customer with a completely new email address. The site never recognises my email and password combination. Whenever I try to reset my password I'm told that no account with my email exists (despite being constantly spammed by your company and being unable to register for the newsletters). If I try to create an account with that email I'm told that an account with that email already exists. I now have three different email addresses registered with your company. Please fix this.”

Helpful Report

Posted 7 years ago

Thank you for your review Amy I have used your email address to search for accounts and this returns 1 in the search results for Good Housekeeping, ordered this month. Due to privacy I am unable to see your password, however I have emailed IT to ask why you're unable to login to your account, as I can imagine this is very frustrating. As soon as this is resolved I will send you an email Kind Regards, Hannah

Posted 7 years ago

“Easy process to make someone happy with a magazine. Sadly your process didn't follow through with the email on Christmas Day..... Disappointing!!!!!!”

Helpful Report

Posted 7 years ago

Thank you for your review Mrs Gordon I am very sorry that the icard did not arrive. I understand this may be too late now, but this can be re-sent in your account, if you would like me to re-send this for you please email me on hannah.wood@isubscribe.co.uk and I will action this for you

Posted 7 years ago

“every thing was easy to complete and quick”

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Posted 7 years ago

iSUBSCRiBE is rated 3.9 based on 1,967 reviews