iSUBSCRiBE Reviews

Name: iSUBSCRiBE
Address: 559a King's Road, London
Rating: 3.93

3.9 Rating 1,967 Reviews

70 %

of reviewers recommend iSUBSCRiBE

Company Reviews

Product Reviews

451

Questions

Visit Website

Phone:

020 7199 0161

Email:

support@isubscribe.co.uk

Location:

559a King's Road
London
SW6 2EB

Write Your review

Tell us how iSUBSCRiBE made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have liked a card for my friends present”

Helpful Report

Posted 7 years ago

“Got confirmation of the order and my account was debited. The basics are fine. It was a gift subscription and the recipients Christian name 'Iain' was misspelled 'Eain' - probably my fault in trying to spell it out on the telephone. As it is a gift subscription near Christmas it would have been nice to have a confirmation that could be sent to the recipient, as does the Spectator when ordering direct online or the National Geographic who produce a gift card”

Helpful Report

Posted 7 years ago

“Sorry but I have purchased this subscription as a Christmas present for a friend, it would certainly make me very happy if you where to send him a card to the effect that he will be getting the magazine starting January.”

Helpful Report

Posted 7 years ago

“I was pleased with my purchase but would like you to send me two icards so that i can print them off .1. practical classics to Rod 2. empire to Grace, as these are christmas presents . thank you”

Helpful Report

Posted 7 years ago

“I subscribed to 12 monthly issues of Poultry World unfortunately, you got my name wrong calling me John Shaw I immediately sent you an email stating you had got my name wrong as my name is John Blackshaw. Sophie Chappell replied, who apologized and said she had amended the name on my account to John Blackshaw but this does not seem to be the case as you on this review refer to me as John Shaw.”

Helpful Report

Posted 7 years ago

“I managed to subscribe to the magazine I required for my husband - eventually but the site was not as user friendly as I would have liked”

Helpful Report

Posted 7 years ago

“I have bought my mother in law the annual subscription to TV times this year. However I am not impressed that it wasn't until after I paid that I was told we would have to wait 10 weeks for the subscription begins. Waiting till mid February for the first magazine is not much of a Christmas present is it!”

Helpful Report

Posted 7 years ago

Hi Adele, Thank you for taking time to review us. It is unfortunate that these particular publishers can take up to 10-12 weeks to send the first issue. This is stated on our website before the checkout process. We advise 10-12 weeks as the delivery labels are printed many weeks in advance, due to the high demand of this magazine.

Posted 7 years ago

“I like the discounted rate but my email confirmation said my card was charged over £300. Good value but unnecessarily stressful.”

Helpful Report

Posted 7 years ago

Hi Judith, Thank you for taking the time to review us. I am sorry that this error has happened, I see my collogue has confirmed with you that it was the format of the email which was wrong and we collected the right amount for your order. This internal error has now been resolved. Thank you once again for bringing this to our attention.

Posted 7 years ago

“I just wanted to give a present of a year,s subscription to my daughter for the Lomdon Review of books. Now I get emails for mags I do not want; please desist. Thanks”

Helpful Report

Posted 7 years ago

“Subsription process is easy enough but, as always, far too much spam as a result”

Helpful Report

Posted 7 years ago

“In the past I found web site easy to use . This time it wasn't and I ended up setting up a DD which I now have to cancel! However the customer service is excellent ..,e mails answered very quickly. Shame about the web site!”

Helpful Report

Posted 7 years ago

Hi Marion, Thank you for your feedback, we are always looking for ways to improve our website and we will take these comments on board. We are glad to hear you are happy with the service you received.

Posted 7 years ago

“I have used your services in the past, with success, however, this year's subscription has not yet been processed, so I will await results, then offer a review”

Helpful Report

Posted 7 years ago

Hello Thank you for your review I have called the publishers and your subscription will start with issue 5, due in January. If you would prefer to start your subscription with the issue already out, just let us know and we can arrange this! isubscribe can be reached on 0207 199 0161 or support@isubscribe.co.uk

Posted 7 years ago

“can't comment as i have not yet got the magazine.”

Helpful Report

Posted 7 years ago

“Has the magazine that I wanted to buy”

Helpful Report

Posted 7 years ago

“a delivery date of first magazine issue would be preferred”

Helpful Report

Posted 7 years ago

Hi John, Thank you for taking the time to review us. I see you requested for the first issue to arrive after Christmas. We do offer over 3000 magazine titles, due to this we can only provide a delivery guideline when the order is placed. After the order is placed if you are keen to know the exact date of when the first issue will arrive our customer service team is hear to help. If the first issue has not arrived please contact me on support@isubscribe.co.uk

Posted 7 years ago

“Does what is says, e-voucher quite poor, not sure I would buy again”

Helpful Report

Posted 7 years ago

Thank you for your review Therese I am sorry that you weren't happy with the icard that was emailed. If you have any suggestions on how this could look better we would love to know! I hope that Motorsport is enjoyed

Posted 7 years ago

“Our experience of placing an order was straight forward but we did not get an acknowledgement until we chased chased them up. We asked for a gift card but only got an email which we were asked to print out - this wasn't the best service, but it is abuse time of year.”

Helpful Report

Posted 7 years ago

“Fairly good website but could be imroved not able to find how to use £5 gift”

Helpful Report

Posted 7 years ago

Thank you for your review Alan If you have a £5 voucher code, you can enter this in the checkout just before your payment details, this is after you have entered the delivery address. If you have any trouble please contact us on 0207 199 0161 and we will be happy to place the order over the phone!

Posted 7 years ago

“Trying to order a subscription on line was so confusing that I ended up doing it by phone. I only wanted to establish 1 subscription but found it impossible to do so on line. In fact the order showed that I wanted 2 subscriptions and it would not let me cancel one of them and start again. Hence I found it easier to do it by phone. However I am being bombarded by e-mails telling me that: There is still time to complete your order at isubscribe. You see. Your website does not allow for me to cancel my original inquiry even though I closed the site down. It still sees my original trying to order 1 subscription as ordering 2!!”

Helpful Report

Posted 7 years ago

“When I receive my first copy of the tv times”

Helpful Report

Posted 7 years ago

iSUBSCRiBE is rated 3.9 based on 1,967 reviews