iSUBSCRiBE Reviews

Name: iSUBSCRiBE
Address: 559a King's Road, London
Rating: 3.93

3.9 Rating 1,967 Reviews

70 %

of reviewers recommend iSUBSCRiBE

Company Reviews

Product Reviews

451

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Phone:

020 7199 0161

Email:

support@isubscribe.co.uk

Location:

559a King's Road
London
SW6 2EB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No idea. Haven't had the first magazine yet!”

Helpful Report

Posted 7 years ago

Dear Anita, Thank you for taking the time to leave us a review. Please be advised we are a third party company so do not actually dispatch the magazines to provide you with an exact start date. We do however provide an estimate of 4-6 weeks for the first delivery of every monthly magazine, which would have been noted on your email confirmation. I have however, contacted the publishers and sent you a personal email providing you details of your start date. Kind regards, ISUBSCRiBE

Posted 7 years ago

“Acceptable is not the same as making me happy!”

Helpful Report

Posted 7 years ago

“The online application to subscribe to a magazine was straightforward”

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Posted 7 years ago

“It provides a comprehensive list of publications for many discerning interests.”

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Posted 7 years ago

“Happy about the range of choice. Less pleased about having to wait 4-6 weeks to receive a hard copy magazine. It would be nice to even get an old back copy immediately so that the gift giving process is more instant and there is something tangible you can have on the recipients birthday or within a few days of receiving the gift.”

Helpful Report

Posted 7 years ago

“Really like the variety of magazines to choose from and think the price is good too. The website could be easy lied to use as it can get quite confusing. Think My Account should be at the top for people to see easily. Would be great if an estimated time of when the first delivery would be available.”

Helpful Report

Posted 7 years ago

“It is to early to write a review. Last week I subscribed a magazine, the website worked very well, but I don’t have any experience about the delivery, packaging and more. Please come back later once again.”

Helpful Report

Posted 7 years ago

“Haven't received any magazines yet??”

Helpful Report

Posted 7 years ago

Hi Sheila, Thank you for taking time to review us. We do provide delivery guideline on our site and on the confirmation email. The order was recently placed with us, I have contacted the publishers to enquire when the first issues will arrive to you. Please refer to the email I have sent you for this information.

Posted 7 years ago

“Did not appreciate when purchasing gift voucher it could only be used for 12 month subscription. This meant the gift card could not be used for wanted item by the recipient of gift as yearly subscription more than value of gift voucher. Not user friendly.”

Helpful Report

Posted 7 years ago

Dear Dean Thank you for taking the time to leave us a review. Please be advised on the purchase of our gift vouchers we do state in our terms and conditions the gift voucher excludes offers on direct debit orders. To help the recipient choose a magazine best suited to them we do offer a gift finder option on our site. This will help narrow down their options and include a credit/debit payment option to use their gift voucher with. I hope this helps. Kind regards, ISUBSCRiBE.

Posted 7 years ago

“I have been asked to review my isubscribe experience however all I can say is it was straightforward to place an order......BUT I will not know how sucessful the process was until I receive my first magazine and that won't be for a few weeks. Perhaps I should have been asked for a review in a few weeks time!”

Helpful Report

Posted 7 years ago

“Bought as gift but recipient never received iCard hoping they receive magazines!”

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Posted 7 years ago

Dear Karen, Thank you for taking the time to leave us a review. I have located your subscription placed with us on the 24/06/16 and can see an icard was created to be sent to the recipient. Please accept our sincere apologies for the non delivery of this. I will of course have this re-sent. In regards to when the subscription will commence I have sent you an email with your start dates. I hope this helps. Kind regards, ISUBSCRiBE

Posted 7 years ago

“Too many damn follow-up promotional e-mails.”

Helpful Report

Posted 7 years ago

Dear Brian, Thank you for taking the time to leave us a review. Please accept our apologies if you find our promotional emails unnecessary. We love to keep our subscribers up to date with the latest deals and money saving subscriptions. I will of course, remove you from our mailing list to receive any further information. I hope this helps. Kind regards, ISUBSCRiBE

Posted 7 years ago

“I bought a subscription as a gift - the e-mail to the person was not delivered - which is the second time that I have had this problem. Other than that, no issue with the transaction.”

Helpful Report

Posted 7 years ago

Dear Julian, Thank you for taking the time to leave us a review. Please be advised looking into your account I can see an icard was created to be sent to the recipient and can only apologise this was not received. I will of course have this re-sent and sent to you, to ensure this is received. I hope this helps. Kind regards, iSUBSCRiBE

Posted 7 years ago

“The process of ordering was easy enough but I am still waiting for the magazine to be delivered, it is still within the time frame of 4 weeks so this is not unexpected. However as this was a gift to my Granddaughter and I sent her a birthday greetings card from the site with the message etc. to be delivered today, 4 June. It has not arrived, this is disappointing and has annoyed me so you are lucky I haven't rated the whole process as poor. as poor. The acknowledgement of the order was prompt and so is the Review so why wasn't the card sent?”

Helpful Report

Posted 7 years ago

Dear Heather, Thank you for taking the time to leave us a review. I can see looking over your order details the icard created for your granddaughter was sent on the 27/05/16. Sometimes these may be filtered through to people’s junk mail. Can I ask if this was received here? I can only apologise if this was not and I will of course have this re-sent. In regards to you start date i will contact the publishers for you and will update you once they have confirmed. Kind regards, iSUBSCRiBE

Posted 7 years ago

“I was disappointed that the person I spoke to couldn't tell me when my last subscription ran out and if the delivery would be continuous as this is an annual present I give my daughter. I thought this was strange. Also I didn't receive email confirmation of my renewal until I rang to request it”

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Posted 7 years ago

“Got gift subscription. Understandable steps to order magazine.”

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Posted 7 years ago

“I opted for an ecard to be sent on the birthday as this was a gift. The card was not emailed and the recipient didn't receive anything. Apart from that. Great price, I will await the first delivery and hope there aren't any problems.”

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Posted 7 years ago

“Ordered online for a friends birthday present ordering seemed quite straight forward.”

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Posted 8 years ago

“Renewed Racing ahead and was advised that publications would not arrive until subscription renewal date and I have just received a repeat April issue. Apart from this - a good service”

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Posted 8 years ago

Hi Sandra, Thank you for taking time to review us. I am sorry to hear that you was sent 2 copies of the April issue. Please give a copy to a friend to enjoy. I have arranged for an issue to be credited to the end of your subscription for this.

Posted 8 years ago

“On being confused of the date of my renewal date I was assisted by the team and thankfully renewed the magazine.”

Helpful Report

Posted 8 years ago

iSUBSCRiBE is rated 3.9 based on 1,967 reviews