“I buy rice from Japan Centre as there are many varieties of good quality rice. Very happy. I am interested in buying frozen food too but there are shipping charges which I am reluctant to pay as I usually spend a lot of money. There were two recent occasions when I was unhappy about your food:- one was frozen Shabushabu beef which was so tough I couldn’t eat. The other was Fujjiko shredded dark salted kombucha kelp which had very short sell by date and very dry.”
Dear Customer, Thank you for your review. We are sorry to hear about the product issues raised and our stock team will look into this. We offer free delivery for orders over £65 and it is possible to order including frozen goods. Best regards, Japan Centre Online
“Always love going to Japan Centre in person, but was also happy to find out they also offer deliveries! Makes it nice and easy to restock all the essentials. Love it!”
“I bought 3 bottles of sake for my son. The delivery was fine, and my son enjoyed the sake.
My only complaint is that one bottle arrived chilled, with a very large amount of plastic packaging.
The cold packs had no instructions for how to recycle. We rang the manufacturer who was helpful and gave us some instructions. But it took ages to empty the gel substance in the ice packs so the plastic could be recycled ...very messy and time consuming.
Not very eco friendly, as I doubt most people would bother to recycle the packaging at all!”
“It's my first place to go to when shopping for Japanese groceries. Naturally I'm hoping for a wider variety of products especailly on grocery items. On website, I wish I could put things in the "basket" and would't get removed until I'm ready to check out days or weeks later.”
