“Good website and the products are well described, which does help when trying new products. Their customer service is excellent, my last order was delayed due to DPD. The Japan centre customer services dealt with this issue with great speed and my order was sent the next day.”
“Really convenient and well-stocked place to buy Japanese goods. I’ve been shopping here for years and it’s the only place in the UK where I can buy proper Japanese tea, rice, seasonings etc reliably and at a good price. Quick delivery as well!”
“Saw a programme on tv a few weeks ago about natto and it's benefits. Ordered a few to try it, was impressed by the packing as this is a fresh product. Well wrapped in ice packs which were still semi frozen when it arrived here. I have now also ordered the frozen natto with umami sauce and mustard. Natto is an acquired taste and it's sticky, but got used to it now and have 50g daily for breakfast. I intend to keep it up for the health benefits.”
“I buy rice from Japan Centre as there are many varieties of good quality rice. Very happy. I am interested in buying frozen food too but there are shipping charges which I am reluctant to pay as I usually spend a lot of money. There were two recent occasions when I was unhappy about your food:- one was frozen Shabushabu beef which was so tough I couldn’t eat. The other was Fujjiko shredded dark salted kombucha kelp which had very short sell by date and very dry.”
Dear Customer, Thank you for your review. We are sorry to hear about the product issues raised and our stock team will look into this. We offer free delivery for orders over £65 and it is possible to order including frozen goods. Best regards, Japan Centre Online
