“Hello Japan Center
Always very nice and good products, well packed, clean, organized, good communication.
Also, nice to have free shipping after x amount spent:) Very good.
Thank you
Anne Carson”
“Unfortunately the delivery was delayed for 24 hours by which time the frozen food I ordered had defrosted. This was an issue with the courier.
Japan centre refunded on these items.”
Dear Customer, Thank you for your review. We are very sorry to hear about the delivery issue with your order. We have been in touch and have arranged for a solution. Best regards, Japan Centre Online
“Excellent service. Items are very well packed (best packaging I have ever seen). Lots of choice of edibles made in countries which have high food safety standards.”
“I really love the browsing, the choosing and the arrival of my orders from the Japan Centre.
It so an enjoyable experience that is matched by their attention to detail and excellent service.”
“I am giving three stars because it took three weeks to resolve some problems. They sent the incorrect items and were not very efficient in responding. Now I have the correct items and will continue using Japan Centre.”
Dear Customer, Thank you for your review. We are very sorry to hear about the issues experienced with your order. We have been in touch to explain the situation from our side and have also arranged for a solution. Best regards, Japan Centre Online
