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Japan Ski Experience Reviews

4.8 Rating 949 Reviews
99 %
of reviewers recommend Japan Ski Experience
Read Japan Ski Experience Reviews

About Japan Ski Experience:

Japan ski holiday booking specialists

Visit Website

Phone:

0136 55 6077

Email:

lindsay@japanskiexperience.com

Location:

Parfum Building, 3rd Floor Left,
2 Chome-17-4 Minami 1 Jonishi,
Kutchan, Abuta District
Hokkaidō
044-0031

Japan Ski Experience 4 star review on 12th March 2019
Ajay S
Japan Ski Experience 5 star review on 4th March 2019
Elizabeth S
Japan Ski Experience 5 star review on 5th February 2019
Mark H
Japan Ski Experience 4 star review on 18th January 2019
Angela T
Japan Ski Experience 5 star review on 2nd January 2019
Sean R
Japan Ski Experience 5 star review on 13th March 2018
Mabel W
Japan Ski Experience 5 star review on 20th February 2018
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
The Japan Ski Experience team were very helpful in narrowing down the accommodation choices according to our budget and requirements. They also did a good job with the booking follow ups and land transfers. Thank you very much for making it easy for our group.
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Posted 7 years ago
There was always someone on hand to answer my questions. As it was my first trip to Japan and my first time planning a skiing holiday the extra help was greatly appreciated!
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Posted 7 years ago
Seamless booking experience, great accommodations.
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Posted 7 years ago
The whole process from start to finish was seamless. Sarah and Ai had helped me from the beginning and they made finding a place in Hakuba, a cinch. They answered all my queries and got support until the very end. We did not regret booking our snow holiday through them. It is unfortunate that I got sick during the day we were meant to take skiing lessons (and not get a refund from Evergreen) but that is not JSE's fault. The resort (Sierra Resort Hotel) they recommended is 5 STARS and I would recommend it to anyone planning a ski/snow holiday. The amenities, service, staff were just top notch. My wife and I could not fault it... a lot of things unlimited and unlimited onsen? What more can you ask for??? The staff were amazing and helpful. The breakfast, lunch, and dinners offered were all world-class. We wanted to come back as soon as we left the premises. Everything was amazing. The snow monkey tours were great, as well. We would have wanted more break time in between the tours to explore. I guess due to time constraints, that is not a probability. It was very informative, fun, and we got to see some parts of Nagano and learn more about the prefecture. The lunch at Obuse and Zenkoji temple were also amazing. We are already planning our next trip and we will definitely book it with JSE! Thank you, JSE! You have contributed to making our honeymoon, something we will always cherish!
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Posted 7 years ago
On changing from koharu resort hotel to Gakuto villas staff were very understanding of our situation with a couple of our party not feeling too well and getting us into the villas promptly. Very much appreciated.
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Posted 7 years ago
very good and kept me in touch with the bookings etc. the bus and taxi worked well .
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Posted 7 years ago
Helpful advice when booking and very prompt responses to all enquiries. Everything was very smooth, lift passes waiting for us and accommodation was perfect. Gear hire and lessons were both good too and very accommodating. I would definitely use Japan Ski Experience to arrange bookings again.
Helpful Report
Posted 7 years ago
Very impressed with the accommodation, and that you placed us in adjoining accommodation with my brother’s family group. Transfers and ski hire bookings all worked very well. Thank you, we had a very enjoyable holiday
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Posted 7 years ago
Ai was so attentive, patient and found us exactly the accomodation we needed.
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Posted 7 years ago
All the details we required regarding transport to our apartment and leaving our apartment, where to meet the shuttle at the airport were provided so we knew exactly what would happen - very well organised and our apartment was in a great location and most suitable for our family. Thank you for all the small things that made the trip easy.
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Posted 7 years ago
Duncan was extremely useful in creating the holiday. His advise was relevant and practical. Once booked payment was straightforward. The holiday went as planned from arrival to departure and was extremely well organised. All apart from my son losing his phone but then that is not your fault! Duncan is a credit and an asset to your organisation
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Posted 7 years ago
All connections, bookings and reservations were done seamlessly. Great service
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Posted 7 years ago
Seamless transition from airport to the mountain and very helpful in helping us find suitable accommodation for two young families.
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Posted 7 years ago
From start to finish a great experience. Eager to please and answer my many questions without any hint of frustration (at my lack of local knowledge). I will definitely use Japan Ski Experience again. Shout out to Ai Tomizawa who helped me organise everything!
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Posted 7 years ago
From start to finish the service from Japan ski experience was highly professional. The wonderful advice we received throughout the planning of our holiday was based on a great knowledge of the locations, properties and suppliers recommended. Any questions were answered promptly and no request was too much trouble. We would definitely recommend Japan Ski Experience and intend to use them again for our next holiday.
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Posted 7 years ago
The service was good and all requests were actioned without any fuss!
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Posted 7 years ago
We had a great time in Niseko thanks to Japan Ski Experience. Lovely spacious accommodation with a bus stop right outside plus one great member of staff who helped us reserve restaurant bookings for our group.
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Posted 7 years ago
Services were very helpful and patient. We thoroughly enjoyed the accomodation which exceeded our application. One feedback would be to remove the misleading offer of a complimentary 8 seater van in the website. Since that offer is outdated it should be removed.
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Posted 7 years ago
Nice place and good service. Thank you very much.
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Posted 7 years ago
Prompt with quotes and great accommodation suggestion
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Posted 7 years ago
Japan Ski Experience is rated 4.8 based on 949 reviews