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Jaypore Reviews

1.4 Rating 99 Reviews

10 %

of reviewers recommend Jaypore

Company Reviews

1.4

Based on 99 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone

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Jaypore 1 star review on 15th September 2022

Jaypore 1 star review on 15th September 2022

Jaypore 5 star review on 29th April 2022

Jaypore 1 star review on 12th January 2022

Kashmira Thakkar

Jaypore 1 star review on 12th January 2022

Kashmira Thakkar

Jaypore 2 star review on 21st November 2021

Jaypore 2 star review on 21st November 2021

2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely pathetic customer service, don't pick up phone, ship the order even when email is done within minutes of ordering with a concern raised and then reply after 2 days that can't do anything as product is shipped. They just hide behind curtains of technicality.”

Posted 2 years ago

“Pathetic customer service. The products maybe good but can't run a site with such poor service level. Had bought a kurta which was much faded compared to the pic and the size was also small. When asked for replacement with bigger size was told that jaypore can't help in this and I have to keep the order. Shocked with such unfriendly and rude behaviour”

Posted 2 years ago

“Awful quality and pathetic customer service. My daughter bought an expensive necklace with Pearls and green stones as a Mother’s Day present for me- the green stones were in fact coloured and when I wore the necklace the colour went all over my neck! Fortunately I managed to save my saree but had to wash my neck minutes before going to the party and you can imagine what that must be like when you are all dressed up…. :-/ On top of that they are not answering emails. As they say in Hindi “Naam Bade Aur Darshan Chhote””

Posted 2 years ago

“Awful, practically non-existent customer service. The numbers don't work, and emails are answered at leisure, if at all answered. The delivery timelines are not adhered to, and you will be made to wait interminably for your products (most likely a month or more), with no clarity whatsoever in the meantime. It's like your money is cleverly and swiftly taken, swallowed up, and then Jaypore mocks you for your naivete in trusting them. Astronomical pricing for attractively marketed but very average quality products, available much cheaper and swifter on Amazon. Unless you happen to have the patience of a saint, enjoy being cheated, or have money to burn, run a mile away from Jaypore!”

Posted 2 years ago

“Pathetic, they fail to deliver on the said the day...if u anyone wants to wear it on a particular day.....jaypore is not the palace for u..as I wanted to wear it on a special day..but now...no chance ...these people dnt even deserve a single star....they will ruin your day..as you blindly trust and order...in my case inspite of my speaking with a person on call just day I was ordering..he assured me that it will take the said number days...but unfortunately it was just to mend money...after me following up these people changed the dates again...very very disappointed..”

Posted 2 years ago

“Pathetic, they fail to deliver on the said the day...if u anyone wants to wear it on a particular day.....jaypore is not the palace for u..as I wanted to wear it on a special day..but now...no chance ...these people dnt even deserve a single star....they will ruin your day..as you blindly trust and order...in my case inspite of my speaking with a person on call just day I was ordering..he assured me that it will take the said number days...but unfortunately it was just to mend money...after me following up these people changed the dates again...very very disappointed.. 😡”

Posted 2 years ago

“I agree with all the reviews that their shipment department really needs a revamping. I can’t imagine such a huge store having a pathetic logistics. I wish I had read the reviews before I ordered. I am writing this review so that others would be warned before hitting the place the order button!!”

Posted 2 years ago

“Had ordered 6 items on 12/04/2021 Have received 1 item out of 5 today!! Extremely dissappointed Will not recommend this fraud company to anyone .Pathetic customer service”

Posted 2 years ago

“I ordered 3 items on 20 April. Received one. Other two no idea. If i mail i am told response in 24 hours but never comes. CHEATS”

Posted 2 years ago

“Regreting myself to order kurta online,as customer service is pathetic,they dont even bother to update about product what we ordered is dispatched or not,what they are more interested is to get your money transferred to their accounts thats it,dnt ever buy from this brand or site.”

Posted 3 years ago

“BEWARE..CHEATER SITE. Placed an order on 5th. Kept following up. I got mails saying product despatched and that vendor will share tracking details. When I called, and told I am recording the call, they told that product not despatched. Told them to return money. Not doing. MORE THAN 15 DAYS, NO INFO ON MY ORDER. BEWARE... BEWARE...”

Posted 3 years ago

“Ordered online on 3rd March. Not delivered till 14th April. On following up twice I was told that the product quality was not good so was returned to the vendor. They don't bother to give any update. Extremely bad customer service or may be a sham to cheat people. Utterly disappointing. Would have given 0 for customer service if the provision was there.”

Posted 3 years ago

“If you are okay to wait till you get older, then go and order because their delivery time is like almost a decade . Pathetic senior management no response of calls or chats once your money is gone means you are also gone. Place the order at your risk.”

Posted 3 years ago

“Customer satisfaction is the last word in their lexicon or perhaps it is nit their at all!! 1.Excessive dispatch time, so much so that, you would become so stressful and regret to have ordered at all 2. Oh yes , if you have one month of patience to wait to receive ur patience , then go for it. I personally feel that the delivery time should be well specified and they should stick professionally with that 3. Lastly , it’s my fourth experience with them and all occasions they have checked my patience .. but no more!!”

Posted 3 years ago

“Zero Star Rating. I have been extremely excited to shop with Jaypore. I am a very patient shopper. I am extremely particular about my products hence I take months to select them. As a result I place bulk order which has a huge...cost. I finalised Jaypore jewellery, cutlery, cake stand, tissue holder, knives & much more... Anyone who has been on this site would know that products are heavily priced & atleast 12 days + delivery. But they are so unique & beautiful that I didn't mind spending huge amount of money + waiting. Thankfully, I went to the reviews before placing my order. Very very very...disappointed. Omg...this site has been such a waste of my time & energy. Now, I won't even spend a single Rupee on them. Also, I want to thank all the customers who took out time from their busy schedule to write their reviews. "Saved my life".”

Posted 3 years ago

“I ordered a 5' by 3' carpet in New Zealand wool. What I received was a braided cotton and jute rug that was six inches smaller each way than the stipulated size. My order qualified for a free delivery but the courier company (Gati) charged me at the time of delivery. Jaypore did not make any offer to reimburse the courier cost or to recompense for the low quality product. I wouldn't trust them again.”

Posted 3 years ago

“Basic products , very low quality branded with a fancy name. Most disappointing experience. Bought a pottery tea set which cracked within a few days of usage not due to an accident... the crack appeared gradually apparently due to the hot water in the dishwasher. They are obviously sourcing it from a very basic source and the customer service refuses to even evaluate it. Expected more, but clearly an Elementary or Fab India are of a different level. Most disappointing experience. Can vouch for very bad crockery !!”

Posted 3 years ago

“Such bad quality of jewellery! They say it’s gold toned but it’s nothing but cheap looking metal, nothing like what it looks like on their website. Horrible.”

Posted 3 years ago

“I had ordered for a Kolhapuri chappal of my size which was in sale. The footwear is very u comfortable and made of cheap material. Very disappointed with the buy. When I called the customer service to get It changed they said under sale item cannot be changed. I don’t know what to do with the chappals now. I tried wearing and walking at home but it hurts my feet. Please don’t buy sale items if you are not sure !!”

Posted 3 years ago

“Ordered few things from Jaypore.com, so far I have only received only two items out of 5. There is no update on rest of the items, no message, no calls, no update even on the website. Their customer care is pathetic.”

Posted 3 years ago

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Jaypore is rated 1.4 based on 99 reviews