JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.05

2.1 Rating 1,350 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

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JD Sports 1 star review on 29th May 2025

Brett Hopkins

JD Sports 1 star review on 30th December 2024

Anonymous

JD Sports 1 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received daily tracking update on movement of items from order to despatch up until date of expected delivery. Items arrived on proposed date in very good condition and as described on website and just in time for sons birthday.”

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Posted 7 years ago

“I purchased a lacoste t shirt for my husband which he was really pleased with”

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Posted 7 years ago

“Very quick delivery, staff always helpful and always good deals”

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Posted 7 years ago

“Perfect quality arrived super fast im really satisfied”

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Posted 7 years ago

“Easy to use website, quick delivery and good prices.”

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Posted 7 years ago

“Good stuff”

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Posted 7 years ago

“Good costumer service and helped me”

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Posted 7 years ago

“Order from jd all the time, fast reliable service. Quality clothing, staff are always happy to help if they can and will go to extra lengths to help you.”

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Posted 7 years ago

“Able to purchase online and get the goods in to the store the following day. Very efficient”

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Posted 7 years ago

“Really happy with the purchase I made on my kawa slides good quality and arrived very quickly and the packaging was in perfect condition and happy with the choice of giving a drawstring bag included in the purchase”

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Posted 7 years ago

“After going into branch when o found the perfect trainers unfortunently they were not in stock so the sore assistant took me to one side. Let me use there in store order service and I have the trainers delivered to me the following day. The same happened with my partner and we both received our trainers with no complication and friendly staff and advice throughout. Very happy as we couldn't have ordered online due to us having part voucher payment.”

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Posted 7 years ago

“Very good service, the staff member showed a lot of patience, was very polite and helpful”

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Posted 7 years ago

“Visited the shop and they had sold out of all the items in the size required. A very helpful sales assistant placed an order online for me and arranged for them to be delivered to my home the following day for only £1. Excellent outcome.”

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Posted 7 years ago

“Got what I needed”

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Posted 7 years ago

“They had trainers in my size and delivery was bang on”

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Posted 7 years ago

“Badboy vans tee”

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Posted 7 years ago

“By providing quality products”

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Posted 7 years ago

“Clothes and shoes are amazing in jd really keep up to style”

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Posted 7 years ago

“Great choice of trainers, all the latest styles.”

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Posted 7 years ago

“Quick and realible services. Ran out of one item I ordered and gave me a option to trade for something else. Very happy with there customer service”

Helpful Report

Posted 7 years ago

JD Sports is rated 2.1 based on 1,350 reviews