JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.06

2.1 Rating 1,351 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

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JD Sports 1 star review on 29th May 2025

Brett Hopkins

JD Sports 1 star review on 30th December 2024

Anonymous

JD Sports 1 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a pair of Fila shoes on sale. Perfect size. Delivered in just 2 days. No extra charges for collecting from shop. And continuous tracking of product. Really impressed!”

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Posted 7 years ago

“Pretty happy good assistants”

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Posted 7 years ago

“I ordered my item saved money be choosing click and collect in store. Then received e-mail notifying me that my items were ready, in store ready for me to collect. Excellent service will use again.”

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Posted 7 years ago

“Great quality clothing dozens of lines to choose from my order arrived next day I was happy with the quality of my clothing and great price8”

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Posted 7 years ago

“Excellent delivery times.”

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Posted 7 years ago

“Simple website easy to find what i wanted and no fuss with the payment- just waiting on click and collect parcel now”

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Posted 7 years ago

“Satisfied”

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Posted 7 years ago

“The shop sells good quality clothing and arrives quickly once ordered.”

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Posted 7 years ago

“The discount on a few trainers in kids section were great !”

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Posted 7 years ago

“Quality trainers”

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Posted 7 years ago

“The clothing choice was fantastic the staff were great and the whole process was very easy. I am very happy with my items and will be reconmending the family to shop there”

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Posted 7 years ago

“I ordered my clothes online which I have never done before therefore i was a bit apprehensive as to whether it was going to turn out well...but astonishingly they turned up within 2 days and the clothes fit perfect...truly happy with my order and will be sure to shop online again!!”

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Posted 7 years ago

“Very good delivery and was deliverd next day as advertised.”

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Posted 7 years ago

“Great customer service allways helpfull when i go in the store”

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Posted 7 years ago

“They emailed me when my item wasn't in stock and had to return to the barking shop for a refund and they was very helpful”

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Posted 7 years ago

“JD SPORTS always send you the right size and colour. I've ordered many times and not once did I ever have trouble with their order or products and free delivery when you spend €60 can't ask for more. JD SPORTS are a very reliable company and even with returns you can bring them back to any of their shops along with your receipt you get in your order not that I've ever had to bring anything back.”

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Posted 7 years ago

“Found what I want”

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Posted 7 years ago

“convenience buying on line”

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Posted 7 years ago

“Ordered some Adidas trainers on the JD website .. fantastic price and free free delivery to the store..the product is perfect”

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Posted 7 years ago

“Found what I wanted in a store”

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Posted 7 years ago

JD Sports is rated 2.1 based on 1,351 reviews