JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.06

2.1 Rating 1,354 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

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JD Sports 1 star review on 29th May 2025

Brett Hopkins

JD Sports 1 star review on 30th December 2024

Anonymous

JD Sports 1 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy indeed”

Helpful Report

Posted 8 years ago

“I ordered an Adidas tracksuit witch was delivered extremely quickly. A great place to do your online shopping.”

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Posted 8 years ago

“Good selection of runners and quick delivery times.”

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Posted 8 years ago

“really helpful and kind staff, very approachable!”

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Posted 8 years ago

“Easy to view and find products large store plenty of choice”

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Posted 8 years ago

“Very quick and efficient. Item as described. Will deal again. Excellent service.”

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Posted 8 years ago

“having a nice selection of new sportswear weekly, very friendly staff”

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Posted 8 years ago

“Great quality at great prices!”

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Posted 8 years ago

“Easy online shopping and speedy delivery with txt to keep you in formed about your parcel”

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Posted 8 years ago

“Happy with the fast free delivery.”

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Posted 8 years ago

“It was my birthday on 21st April and I received a pair of grey huaraches off my fiancé as a gift. I had never been one to like the huaraches but once I tried them on, it was like stepping on a marshmallow! I was that impressed with them I logged onto the JD sports website and saw they had a sale on. They had the all black huaraches reduced from £99 to £70 and in my size (11UK)! I was able to purchase them and reserve them in store for free! Once in store it took a matter of minutes for the lady to grab my order and off I went! Thoroughly recommend this method if you have children that don't like being dragged round shops! The staff at JD Sports, Aintree have always been willing to help and the stock is always looking fresh!”

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Posted 8 years ago

“Good delivery good price”

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Posted 8 years ago

“quick excellent service hassle free”

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Posted 8 years ago

“Went in there for the Air Max's asked for my size and i was done in five minutes, excellent service. Fast and appropriate”

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Posted 8 years ago

“Brilliant shop and brilliant customer service to work withand very fast delivery”

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Posted 8 years ago

“They have a large number of sneakers.”

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Posted 8 years ago

“Value for money”

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Posted 8 years ago

“They have good quality product”

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Posted 8 years ago

“Always great deals and happy to help in store”

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Posted 8 years ago

“Quick response, delivery to store didn't charge p&p not like Sports Direct and when I had to send back as item was too small, just took to store and refunded straight away. Not like sports direct.”

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Posted 8 years ago

JD Sports is rated 2.1 based on 1,354 reviews