JD Sports Reviews

2.1 Rating 1,350 Reviews

26 %

of reviewers recommend JD Sports

2.1

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

How is JD Sports returns process?

Helpful Report

(1 month ago)

Greater than 92% of reviewers feedback is JD Sports returns process could be better.

Helpful Report

(1 month ago)

0.00%

Industry Average

“ worlds the manager said he would let them off this time as a gesture obviously the trainers had been delivered to another customer 1st and they returned them then the staff dealing with returns did not inspect the trainers at that point and they were sent out again and this poor client with a disability has been blamed for the soiled goods. ”

- Support worker karen Davies

“ DO NOT ORDER FROM THIS COMPANY THEY KEEP RETURNS AND DONT REFUND. LONG STORY BUT WE ARE INVOLVING POLICE TRADING STANDARDS OMBUDSMAN ALL AUTHORITIES TO GET FIFTY POUNDS BACK WHICH THEY OWE US ”

- Anonymous

“ Unfair and unrealistic returns time frame over Christmas to exchange gifts ”

- Shane Morgan

JD Sports Reviews

Returns - Difficult