JENZA Reviews

Name: JENZA
Address: Level 4, 4 Graham Street, Auckland, Auckland Region
Rating: 4.86

4.9 Rating 264 Reviews

99 %

of reviewers recommend JENZA

4.9

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello everyone! I had an amazing support and help from Roisin, who answered all my questions about the program in Australia, as well as the visa. If you are scare of going alone to another country with no support at all, I recommend you to go with them. Looking forward to starting my year in Australia. Thank you Roisin and Jenza team :)”

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Posted 1 year ago

Thank you for your 5-star review, Cristina. We are delighted to hear that you've had such a positive experience as we help you on your next adventure to Australia. We will be sure to pass your lovely comments along to Roisin, and we're so happy to hear that she was able to provide you with so much support. - JENZA Team

Posted 1 year ago

“JENZA has been really kind and attentive, every question I've had has been solved clearly and I feel accompanied and supported”

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Posted 1 year ago

Thank you so much for taking the time to share your experience with JENZA, Sofía! We are delighted to hear that our team has been kind and supportive. We really appreciate your kind words, and we look forward to hearing all about your camp adventure at the end of the summer! - JENZA Team

Posted 1 year ago

“It was great to have had JENZA attend our university's expo where I got the chance to meet Roisin. She was super knowledgeable and friendly and was able to answer my questions and give really helpful recommendations. I appreciate that she was responsive with our follow-up emails but I was made to feel pressured into anything. Thanks so much!”

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Posted 1 year ago

Thank you so much for your 5-star review, Monica! We really appreciate your kind words and we are thrilled to hear that you were not only able to meet our team on the ground in your university, but that you were able to get so much information and support from Roisin. Thank you again for sharing your experience with us so far, and we can't wait to hear all about your adventures in the USA! - JENZA Team

Posted 1 year ago

“JENZA was really helpful with starting the process and i felt really comfortable and supported working with them and they always replied quickly!”

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Posted 1 year ago

Thank you so much for your 5-star rating and kind words, Chelsea! We are thrilled to hear that you have had such a positive experience with our team and that you have felt so supported. We hope you have the most incredible summer working at camp! - JENZA Team

Posted 1 year ago

“The meetings were very helpful and interesting! Additionally Sharyn was always very caring, helpful and sweet.”

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Posted 1 year ago

Thank you for your review Leo! We are glad that the meetings were helpful and interesting for you! We appreciate your kind words about Sharyn - she is certainly very helpful! - JENZA Team

Posted 1 year ago

“I went to camp this summer using Jenza. I was also a roadtester so had the chance to work closely alongside the JENZA team to ensure their program is effective for those travelling to camp! They made the process of finding my camp, my visas and flights easily manageable. Every single staff member were so polite and helpful and also answered my questions no matter how often i was emailing! They made the process enjoyable rather than stressful. I’m so grateful I chose Jenza for camp, and will 100% use them again! For anyone wanting to go to an American summer camp kr try solo travelling go through Jenza!”

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Posted 1 year ago

Thank you so much for your 5 star rating, Hannah! It's great to hear that you had such a positive experience with JENZA while traveling to camp this summer. We hope you had the most amazing summer and made memories for life! - The JENZA Team

Posted 1 year ago

“Jenza has made the proccess of organising my work abroad program very easy! Id like to give a special thanks to Erin Hunter! Who helped me though every step of the way. She has lots of knowledge on the proccess and responds to emails very quickly!”

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Posted 1 year ago

Thank you, Jordan! We are so glad that JENZA has made it easy for you to organize and plan your travels to the US, especially Erin! It's great to hear your feedback and we hope you have the best time in the States!

Posted 1 year ago

“Louise was so great with giving helpful information and being such a lovely person! She always helped with everything🫶🏻”

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Posted 1 year ago

Thank you for your lovely review! We are delighted to hear how helpful Louise was for you at the Auckland orientations, and we agree, she really is amazing!

Posted 1 year ago

“JENZA has been amazing! I was emailing with Corrie from the very beginning and she was always super helpful and lovely to speak to. The whole process has been really easy and any questions or concerns I’ve had have been resolved super quickly. I would highly recommend JENZA, and thank you Corrie for all of your help!”

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Posted 1 year ago

Thank you so much for your lovely review, Amelia! That's so amazing to hear that you have found our team so supportive and friendly, especially Corrie. We really appreciate your kind words and we can't wait to hear all about your travels in Canada.

Posted 1 year ago

“The customer service after arrival was great. They gave us a lot of information and helped us if we had any problems. They also made themselves available for the future. Would recommend :)”

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Posted 1 year ago

Thank you so much for your lovely review! We are so happy to hear that you found the arrival orientation so helpful, and that our staff were able to support you getting started on your new adventure.

Posted 1 year ago

“Good and informative presentations, really helpful to take care of the basics before your Work&Travel experience gets started. Louise is a very friendly person who can always be approached. Thanks to the whole Bunac/Jenza team!”

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Posted 1 year ago

Thank you, Joshua, for your 5 star rating of JENZA! We are glad to hear that you found the presentations to be "Good and informative" and that you had a positive experience with Louise. We are pleased to hear that the Bunac/Jenza team was able to provide you with the basic information needed for a successful Work&Travel experience; your feedback is greatly appreciated! Thank you for taking the time to leave us a review.

Posted 1 year ago

“Louise is a wealth of knowledge. She is so well rounded and connected in NZ and that was so clear during the duration of the orientation week. She was reassuring and comforting, despite an endless amount of unknowns.”

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Posted 1 year ago

Thank you so much for the 5 star rating, Dakota! We are so glad that you found Louise to have such great qualities! She has a deep understanding of NZ and is able to provide reassurance and comfort, a reminder of the importance of a good guide during an orientation week!- JENZA Team

Posted 1 year ago

“I had a really nice time in orientation with really helpful information about finding jobs and travelling that helps me really right now. Corrie also helped me a lot with some issues I had with my IRD application. Thank you very much!”

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Posted 1 year ago

Thank you so much for your 5-star rating of JENZA! We are glad to hear that you found the orientation helpful and that Corrie was able to assist you with your IRD application. We appreciate that you took the time to share your experience. It means a lot to us! JENZA Team

Posted 1 year ago

“I have been incredibly grateful for Louise and the whole BUNAC/Jenza team. From start to finish all of my questions were answered and I always felt secure. The presentations during orientation were incredibly informative and touched on things that I would never have thought to question. I would highly recommend future traveller's to connect with the Jenza team!”

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Posted 1 year ago

Thank you Christal for your 5 star rating of JENZA! We appreciate your kind words and are thankful you had a wonderful experience with us. We are so glad Louise and the BUNAC/Jenza team were able to assist you in getting all of your questions answered and that you felt secure. - JENZA Team

Posted 1 year ago

“JENZA was really helpful. They helped us setting up a bank account and getting an IRD number. They recommended different websites for cars or jobs, which where so helpful, I immediately tried them out. And they also helped us all to come together as a group and to find new friends.”

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Posted 1 year ago

Thank you so much for your 5 star rating of JENZA, Christina! We are truly grateful. We are glad to hear that JENZA was so helpful to you. Thanks again for your lovely review - it means a lot to us!

Posted 1 year ago

“The time with JENZA and in particular with Corrie really helped me to start my jurney. It was the best decicion to chose this organization, because so one has the posibility to arrive and to sort everything out. It is also very helpful to have the WhatsApp group in which you are in contact with teavellers all around New zealand, for example. Abd there are People in different states if their journey. It is just fantastic to havethis Organization, witch also helps you, after your integration week. Tanks a lot”

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Posted 1 year ago

Thank you so much for your 5 star rating of JENZA, Patricia! We are so glad that the time with JENZA, especially with Corrie, helping you to start your journey. It's great to hear your feedback about the Whats App group and organisation, so thank you again! JENZA Team

Posted 1 year ago

“Roisin Doyle Has been able to answer all my questions and more with speedy reply times and a reassuring tone”

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Posted 1 year ago

We're so glad to hear that Roisin Doyle has been a great help to you with quick response times and a reassuring tone. We really appreciate your kind feedback - JENZA Team

Posted 1 year ago

“Louise possesses a wealth of knowledge that is truly astounding. Her ability to provide insightful answers, even in response to diverse and unique questions, was incredibly valuable.”

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Posted 1 year ago

Thank you Jan, for your 5 star rating of JENZA. We truly appreciate it. Louise is an invaluable asset to the team with her wealth of knowledge and ability to respond to various questions. - JENZA Team

Posted 1 year ago

“Louise and Shontelle from JENZA helped me a lot with giving all the important information I needed to start my Work&Travel journey. Very friendly and helpful people. Thank you!”

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Posted 1 year ago

We are so glad to hear Louise and Shontelle were able to give you the important information you needed to begin your Work & Travel journey. It means a lot to us that they were both so helpful and friendly. Thank you for your kind words.

Posted 1 year ago

“Jenza really helped me on my first days here in Auckland. There are so many things you don’t even think about when traveling here, but they helped me organise and manage the application for an IRD number for example. The orientation was really helpful and well thought through. It’s a great welcome here. Definitely recommend”

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Posted 1 year ago

Thank you so much for the wonderful 5-star rating and your kind words! We're so pleased that you found Jenza helpful when you arrived in Auckland. It's wonderful to hear that our orientation was useful as it's something we strive hard to make as effective as possible. It's great to hear that it made your arrival here easier. JENZA Team

Posted 1 year ago

JENZA is rated 4.9 based on 264 reviews