JENZA Reviews

Name: JENZA
Address: Level 4, 4 Graham Street, Auckland, Auckland Region
Rating: 4.86

4.9 Rating 264 Reviews

99 %

of reviewers recommend JENZA

4.9

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Roisin Doyle did a phenomenal job. These few days were a blast. We got everything to get started working in New Zealand. The basics include applying for the IRD number and SIM Card, registering with the bank, and helping with a CV and cover letter. Furthermore, we were briefed on every topic you could think of. I feel more than ready now. Additionally, we had a lot of fun. Rosie created a comfortable environment we all enjoyed, and we had some nice trips where we just sat and chattered. Thanks for putting so much effort into your work. We felt welcomed.”

Helpful Report

Posted 11 months ago

Thank you for your review Lara! It's great to hear about your experience and how much Roisin made it a comfortable environment for you! - The JENZA Team

Posted 9 months ago

“Roisin in the JENZA team was absolutely incredible in the lead up to my application! she replied to my emails within the same day and put my mind at ease with the many questions I had! thank you for your help and I would definitely recommend JENZA to anyone wanting to work at a summer camp in America!!”

Helpful Report

Posted 1 year ago

Thank you for your review Claire! We are glad to hear how much Roisin was able to help ease your mind. We hope you have the best time at Summer Camp! - The JENZA Team

Posted 9 months ago

“She was very helpful answered every question I had and emailed me right away with all the information I needed extremely happy with the service I’ve been receiving 10/10”

Helpful Report

Posted 1 year ago

Thank you for leaving your review! We are glad we have been able to help in answering your questions, have the best trip abroad! - The JENZA Team

Posted 9 months ago

“BIG thanks to Lousie and Roisin at the JENZA team in New Zealand. They made the visa application process and the moving overseas process much less daunting.”

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Posted 1 year ago

Thank you for your review Thea! - The JENZA Team

Posted 9 months ago

“I cannot thank the team at JENZA enough for making my camp application process such smooth sailing! My calls were answered straight away, my emails within the same day, and my questions and concerns were answered with reassurance, validation, and a friendly tone. I particularly appreciate how the process of the application is broken down into bite-size pieces; it made me feel a lot less overwhelmed with the amount of work that had to be done! And similar to the payments too, with the three fairly priced installments to be paid. I cannot recommend JENZA enough, for all the hard work they put in to make the customers dreams come true!”

Helpful Report

Posted 1 year ago

Thank you for your review Sophia! We hope you have the best time at Camp and can not wait to hear about your experience! - The JENZA Team

Posted 9 months ago

“amazing support, quick response time, all information is given and easy to understand”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of JENZA! We are so glad to hear that you have had a great experience with our team and that the information was prompt and informative. - JENZA Team

Posted 11 months ago

“JENZA has made my journey to going to my first camp so so easy. not only were they incredibly reliable they also replied fast and with detail. I will definitely be going through JENZA again for the 2025 season!”

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Posted 1 year ago

Thank you so much for your 5-star review of JENZA! We are delighted to hear that our team have made your journey to camp so smooth and easy, and we hope you have the most incredible summer in the USA. - JENZA Team

Posted 11 months ago

“After looking into a lot of agencies and doing endless research, I found JENZA and knew it was everything I needed! From the online interviews to save time, to the notably better price point, it was everything I was looking for. The customer service that I have experienced has been amazing and thanks to JENZA I have found my perfect camp even though I signed up very late!”

Helpful Report

Posted 1 year ago

Mila, thank you so much for your fantastic 5-star review and for choosing JENZA to help you on your Summer Camp USA journey! We truly appreciate your kind words and are thrilled to hear that you found everything you needed with our agency. We hope you have the best summer at camp! - JENZA Team

Posted 11 months ago

“JENZA has been so helpful throughout the whole application. Whenever I asked a question I would always get a response quickly. They layout the whole application process so easily and provide all the necessary information on what to include and how to make your application better. I like that the application is split up into smaller sections which makes it less overwhelming to fill everything out. The price breakdown is really nice so you don’t have to pay the full amount all at one time.”

Helpful Report

Posted 1 year ago

Hi Tahlia, Thank you for leaving your review! We are so glad to hear that we've been able to help you throughout the whole process and actioned any questions as quickly as possible. We hope you have an amazing trip! - The JENZA Team

Posted 1 year ago

“The team at Jenza was great for the orientation week. They were super helpful with any questions and made everyone feel comfortable. I'd highly recommend Jenza as it was a great time!”

Helpful Report

Posted 1 year ago

Thank you for leaving your review concerning your orientation week with JENZA! We hope you have a great time in the country and thank you for your recommendation! - The JENZA Team

Posted 1 year ago

“Corrie was incredibly helpful and responsive to any questions I had which made the whole experience so much easier! Would definitely recommend using JENZA.”

Helpful Report

Posted 1 year ago

Dear Briana, Thank you so much for your fantastic 5-star rating of JENZA! We greatly appreciate your kind words about our service. We are thrilled to hear that Corrie provided you with such helpful and responsive assistance. - The JENZA Team

Posted 1 year ago

“Have to give a glowing review for Corrie!! She has laid everything out so clearly for me and has ALL the information I could ever need. So knowledgeable yet consice and always goes the extra mile. She's been the best!!”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely 5-star rating of JENZA, Bella! We are thrilled to hear that Corrie was able to help you out - we'll be sure to share your kind words with her. We look forward to helping you on your work abroad journey to Japan! - JENZA Team

Posted 1 year ago

“They where are really good help, to start and sort out everything not alone here in New Zealand, but they were already a good help overseas.”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review! We are so glad to hear that you had support when you arrived in New Zealand and that you enjoyed the orientation. We hope you have the most amazing time exploring NZ - JENZA Team

Posted 1 year ago

“Corrie was very helpful and friendly the first week we arrived helping us with setting up bank phones etc and will meet up at anytime for chat up throughout our stay. Also helping us with looking for campervan ie, what sites to use and what websites and apps would help us with our year in New Zealand. Even in early stages of applying for the visa Jenza was very helpful and clear on what we need to do.”

Helpful Report

Posted 1 year ago

Thanks so much for your amazing review of JENZA! We are delighted to hear that you found the process from signing up all the way to the orientation so helpful in getting you set up for your new adventure here in New Zealand. We hope you have the most incredible time, and thank you again for your kind words! - JENZA Team

Posted 1 year ago

“Louise & Evan made an awesome job!!! So helpful and friendly, couldn‘t have been better!”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely 5-star review! We will be sure to pass along your kind words to Louise and Evan, and we can't wait to hear all about your travels in New Zealand! - JENZA Team

Posted 1 year ago

“We only spoke briefly so far but Roisin was very helpful and made the process easier, thank you!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star review, Bella! We are so glad to hear that Roisin was able to help you through the process. Looking forward to hearing about your amazing summer at camp - you will have the best summer! - JENZA Team

Posted 1 year ago

“Roisin has been super helpful in answering my questions and concerns about going to summer camp. She has made me feel at ease and ensured the process of applying has been completed seamlessly.”

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Posted 1 year ago

Thank you so much for your lovely review, Holly! It's amazing to hear your positive feedback and we are delighted to hear that Roisin has been so helpful in addressing your questions and concerns about going to summer camp, and that you felt so at ease. Once again, thank you for sharing your experience with us. We can't wait to hear all about your summer at camp! - JENZA Team

Posted 1 year ago

“I solo traveled to New Zealand and am so so glad I did the JENZA Working Holiday Visa program to help me with the logistics and getting settled in. Sharyn and the rest of the team were excellent and so kind. I felt very welcomed and supported. I also thought the cost was very fair for everything included and I am very very happy with the quality of the program. They made everything so easy, super fun, and it was great to meet fellow solo travelers. 10/10 recommend!!”

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Posted 1 year ago

Thank you so much for your kind words and 5-star review, Mackenzie! We are so happy to hear that you enjoyed the orientation in New Zealand. We will be sure to pass your lovely feedback along to Sharyn and the NZ Team. We hope you have the most incredible time in New Zealand! - JENZA Team

Posted 1 year ago

“I had a really great time working with the group and Sharyn and Corrie. They were both of really great help and super friendly. Every email I've sent has gotten a really good response, answering all of my questions. The activities with the group were also a really awesome way to decompress from the workshop in the morning!”

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Posted 1 year ago

Thank you for your lovely review, Carla! It's amazing to hear that you enjoyed the orientation in New Zealand with Sharyn and Corrie. We really appreciate your feedback. - JENZA Team

Posted 1 year ago

“JENZA has made my summer camp application process such smooth sailing! Róisín has been the biggest help, always answering my questions with a reassurance and in a friendly manner. Thank you Róisín!!”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star review of JENZA! We are thrilled to hear that your summer camp application process has been a smooth sailing experience, and that Róisín was so supportive and helpful. We really appreciate your feedback Sophia, and we can't wait to hear all about your camp experience at the end of the summer! - JENZA Team

Posted 1 year ago

JENZA is rated 4.9 based on 264 reviews