JENZA Reviews

Name: JENZA
Address: Level 4, 4 Graham Street, Auckland, Auckland Region
Rating: 4.86

4.9 Rating 264 Reviews

99 %

of reviewers recommend JENZA

4.9

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Informative!”

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Posted 1 year ago

Thank you for leaving your review Ank! - The JENZA Team!

Posted 1 year ago

“just helping through evetything!”

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Posted 1 year ago

Thank you so much for your 5-star review, Lorenz. We are glad to hear that you received the help you needed throughout the process. We appreciate your feedback! - JENZA Team

Posted 1 year ago

“The Jenza Sessions we're very detailed and helpful to start a Work and Travel Adventure! Without it, we would have probably taken days and weeks to find a job, camper or other essential things like a IRD or Bank Acc. It's definitively Wörth the Money! Big thanks to Louise and Sharron from Jenza Auckland!”

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Posted 1 year ago

Thanks so much for your lovely 5 star review, Julius and Leon! We are delighted to hear that you found the arrival orientation in Auckland so helpful, and that Louise and Sharyn were so supportive! We really appreciate your kind words and we hope you enjoy the rest of your time here in New Zealand. - JENZA Team

Posted 1 year ago

“Amazing customer service -- super responsive, illuminating and helpful. The whole process towards a J1 has been so easy to follow!”

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Posted 1 year ago

Thank you so much for your 5-star rating of JENZA! We are thrilled to hear that you have found the whole J1 process so straightforward. Thank you for taking the time to share your positive experience! - JENZA Team

Posted 1 year ago

“the process has been incredibly easy to follow with the help i have received over the phone. whenever i wan unsure about something or needed some extra information i could ring and everything with be answered within 5 minutes. awesome customer service making the process so much more fun and stress free”

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Posted 1 year ago

It's great to hear that the process has been incredibly easy to follow with the help you've received over the phone. We really appreciate your feedback about the excellent customer service, making the process much more fun and stress-free. Thank you for choosing JENZA!

Posted 1 year ago

“The seminar was really helpful and the support workers are genuinely friendly and offer more than enough support. All questions were answered and I can only recommend the program.”

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Posted 1 year ago

We are so glad to hear that you found the JENZA seminar to be helpful and found the support workers to be friendly and helpful. We appreciate your positive comments and are glad that all of your questions were answered. Thanks again for the recommendation!

Posted 1 year ago

“The orientation seminar was very informative and well designed. I felt very taken care of and can only recommend it.”

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Posted 1 year ago

Thank you Mathilda for your 5 star rating of JENZA! We're delighted to hear that you found the orientation seminar to be so informative and well designed. We strive to create an atmosphere in which all our participants feel taken care of, and we appreciate your recommendation.

Posted 1 year ago

“Very happy with all the help and information we got. They really covered up everything that is needed to know in order to have a great experience in New Zealand. Also nice that they arranged a nice dinner together.”

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Posted 1 year ago

We are overjoyed to hear you had a great experience with JENZA, that we provided you with helpful information to make your experience in New Zealand memorable! Thanks - JENZA

Posted 1 year ago

“The orientation in Auckland was great! Louise welcomed us with open arms and made us feel comfortable while going through the whole orientation process. Would recommend it every time.”

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Posted 1 year ago

Thanks so much for your lovely review. We really appreciate your positive feedback and are thrilled that your orientation experience in Auckland was so great! It's so amazing to hear that Louise was so welcoming and that she made you all feel so comfortable during the orientation. We are delighted to hear that you would recommend us to others, and we hope you enjoy the rest of your adventure here in New Zealand.

Posted 1 year ago

“They provide very useful and helpful guidance to help me feel safe and at ease in a new country.”

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Posted 1 year ago

Thank you so much for your lovely review of JENZA. We are delighted to hear that our team was able to provide you with such useful and helpful guidance to help you feel safe and at ease in a new country. Your kind words are greatly appreciated - thank you again!

Posted 1 year ago

“Louise was incredibly kind and helpfull during the orientation and I am nothing but thankfull for all of the information and expertise she shared.”

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Posted 1 year ago

Thank you, Ot, for your lovely review of JENZA. It's so great to hear that your found the orientation in Auckland so helpful, and that Louise provided you with so much support, information, and kindness. We hope you have the best time on the rest of your journey here in New Zealand, and we really appreciate your kind words.

Posted 1 year ago

“Great help”

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Posted 1 year ago

Thank you so much, Noah, for your 5 star review of JENZA! We are so pleased to hear that you have found the support from our team so helpful. We really appreciate your feedback.

Posted 1 year ago

“Lisa was so incredibly comforting, helpful and encouraging throughout the entire process of getting my J1. Although I’m not fully finished my process, I genuinely feel like I was so supported throughout the entire process. Price was very standard and expected for what is received in the package. I love how you get a SIM card and contacts for while you’re over there as well, that is incredible and definitely helps out.”

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Posted 1 year ago

Thank you for your lovely review, Georgie. We're so glad that Lisa was able to make the entire process as easy as possible so far. We appreciate your feedback - thanks so much again!

Posted 1 year ago

“The orientation with Louise in Auckland was great. 100% recommend! She gave everyone very good tips and tricks for our working holiday in New Zealand and ensured personally that everyone knew what to do after the first few days.”

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Posted 1 year ago

Thank you so much for your 5 star review, Mark! We're so glad to hear that your experience with Louise in Auckland was great and that she was able to help you get set up in New Zealand. We appreciate your feedback, and we wish you all the best on the rest of your working holiday here in New Zealand!

Posted 1 year ago

“Lisa has been a massive help throughout the process of organising my working holiday and has been extremely supportive. She has always taken the time to answer my questions and she has always responded quickly to any of my concerns. Lisa really helped me understand the entire process and the work involved in preparing for the working holiday and for that I am grateful!!”

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Posted 1 year ago

Thank you for your 5 star rating of JENZA! We are so pleased to hear Lisa was able to provide you with so much support throughout the application process and that she was able to ease any concerns that you had. We hope you have the best time working and living in Japan!

Posted 1 year ago

“Hey guys I came to Louise through AIFS and it was the best decision ever. So kind and helpfull. I talked a lot to other ppl who planned everything on their own and It’s A LOT harder. She takes her time to help everyone who needs help. Thank u sooo much”

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Posted 1 year ago

Thank you so much for your lovely review of JENZA! We really appreciate your feedback and it's so wonderful to hear that Louise was able to help you so much when you first arrived here in New Zealand. Thanks again, and we hope you enjoy your time here in New Zealand!

Posted 1 year ago

“I really enjoyed the intro days with Louise and Shontelle, it was super helpful and I couldn't imagine how to start my journey without them. They are very lovely people and really want only the best for every single one of us. They try everything they can to help us. Also, they were a emotional support and really make you feel like you're worth being here. Thank you so much.”

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Posted 1 year ago

Thank you so much for your wonderful 5 star rating of JENZA, Leander! I am so glad to hear that you had a great experience with Louise and Shontelle during orientation and that you found it so helpful. Thank you so much again!

Posted 1 year ago

“Intro-course with Jenza was really helpful, I got to know lot's of essential information for my working and living here, without Louise and her team the first impresion of New Zealand would not be as excelent as it is now. I do higly recomend this to everyone, it means a world to me, to have a 24/7 support even though I am so far from my home :) Dear Louise 1000x thank you for your support and for believing in us :)”

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Posted 1 year ago

Thank you so much for your review and kind words! We are thrilled to hear that you felt so supported during your first few days in New Zealand and that the information and support provided by Louise was so helpful. We hope you have the best time here in New Zealand!

Posted 1 year ago

“I am very grateful to Lisa who was extremely helpful and supportive throughout the entire process. Her responses were fast and she answered all the questions I had which really helped give me a clear understanding of everything and what to expect going forward. Really appreciate all your help, thank you!”

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Posted 1 year ago

Thank you so much Charles for your lovely review! We are delighted to hear that Lisa was such a great help to you throughout the process. We hope you have the best time in Japan!

Posted 1 year ago

“I am so grateful to have the support of Lisa, her communication has been clear and efficient throughout, always providing information when needed. She has made the experience enjoyable and it has been a comfort to have her guidance throughout a somewhat daunting process. Thank you!”

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Posted 1 year ago

Thank you so much for your 5 star rating of JENZA, Poppy! It's so great to hear that Lisa has been able to provide you with so much support throughout the process. We really appreciate your positive feedback!

Posted 1 year ago

JENZA is rated 4.9 based on 264 reviews