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JENZA Reviews

4.9 Rating 264 Reviews
99 %
of reviewers recommend JENZA
4.9
Based on 264 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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About JENZA:

Who is JENZA? Can I trust them? And why don’t you ever answer our calls? (Mum??). So, (mostly) legit questions to ask before you book. JENZA is the travel love child of USIT and BUNAC – two originals of the work and travel world founded by students in 1959 and 1962. Yep, we’re old AF. But with that, comes a ton of wise old owl expertise and trust. Basically, these chaps may be so new they chafe – but it’s not our first rodeo. Working as one global team, JENZA has the backing of 65+ years of work abroad experience, but has been built for today’s travellers. Shaped by our Youth Advisory Panel and given the stamp of approval by our roadtesters, it’s all in our logo: You Shaped Travel.

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Anonymous
Anonymous  // 01/01/2019
I am so glad that I booked with JENZA. I met many people on-site who had come to New Zealand on their own and I could see how much stress and problems they had. JENZA provides really useful information and you get to meet super nice people right away. 10 out of 10.
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Posted 5 months ago
Thank you so much for your review, Richard! We are thrilled to hear that your experience with JENZA made such a positive impact on your travels in New Zealand. It's wonderful to know that you found our information helpful and enjoyed meeting new people right away. We truly appreciate your kind words and look forward to helping more travelers like yourself! Have an amazing adventure - JENZA Team
Posted 2 weeks ago
I am so glad that I booked with JENZA. I met many people on-site who had come to New Zealand on their own and I could see how much stress and problems they had. JENZA provides really useful information and you get to meet super nice people right away. 10 out of 10.
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Posted 5 months ago
Thank you so much for your review, Richard! We're thrilled to hear that JENZA made your experience enjoyable and stress-free. It’s wonderful that you connected with like-minded travellers and found our information useful. We appreciate your kind words, and we hope you have an amazing time exploring New Zealand! Safe travels! - JENZA Team
Posted 2 weeks ago
I am so glad that I booked with JENZA. I met many people on-site who had come to New Zealand on their own and I could see how much stress and problems they had. JENZA provides really useful information and you get to meet super nice people right away. 10 out of 10.
Helpful Report
Posted 5 months ago
Thank you so much for your review, Richard! We're thrilled to hear that your experience with JENZA exceeded your expectations and that you found our information helpful. Meeting new friends is one of the best parts of traveling, and we're glad you enjoyed connecting with others. Safe travels, and we hope you make unforgettable memories in New Zealand! - JENZA Team
Posted 2 weeks ago
I am so glad that I booked with JENZA. I met many people on-site who had come to New Zealand on their own and I could see how much stress and problems they had. JENZA provides really useful information and you get to meet super nice people right away. 10 out of 10.
Helpful Report
Posted 5 months ago
Thank you so much for your review, Richard! We're thrilled to hear that your experience with JENZA was so positive and that you appreciated the support and information provided. Meeting new people and easing travel stress is exactly what we aim for. We hope you continue to enjoy your time in New Zealand! Safe travels - JENZA Team
Posted 2 weeks ago
JENZA is great for kicking of your stay in NZ. You'll meet lots of people doing the same thing you're doing and will be presented with lots of opportunities. Shontelle's support and input is great. You'll have plenty of free time and chance to socialize. Highly recommend!
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Posted 5 months ago
Thank you for your review, Killian! We're thrilled to hear that you found JENZA to be a great starting point for your New Zealand adventure. It's wonderful that you connected with fellow travelers and felt supported by Shontelle. We always aim to create a fun and social atmosphere. Wishing you an amazing time throughout your journey – JENZA Team!
Posted 2 weeks ago
It is a very good and easy start for your journey. You meet a lot of different people and get all the information you need to make a plan that fits you. Even if you are overwhelmed everyone around you feels the same. The team is very kind and helps with every worry you might have. The trip to Devonport was great, cause you otherwise would not have gone there.
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Posted 5 months ago
Thank you so much for your review, Maleen! We're thrilled to hear that you found the experience to be a great starting point for your journey, and it's wonderful that you connected with so many others along the way. We're glad the team was able to support you and ease any worries you had. The trip to Devonport is always a highlight, and we're pleased that you enjoyed it. Wishing you all the best on your travels - JENZA Team!
Posted 2 weeks ago
I am so glad that I booked with JENZA. I met many people on-site who had come to New Zealand on their own and I could see how much stress and problems they had. JENZA provides really useful information and you get to meet super nice people right away. 10 out of 10.
Helpful Report
Posted 5 months ago
Thank you so much for your review, Richard! We're thrilled to hear that your experience with JENZA provided you with valuable information and the opportunity to connect with wonderful people. It's always great to know we're helping to alleviate stress for those traveling solo. We appreciate your recommendation and hope you have an amazing time exploring New Zealand! Safe travels! - JENZA Team
Posted 2 weeks ago
JENZA is great for kicking of your stay in NZ. You'll meet lots of people doing the same thing you're doing and will be presented with lots of opportunities. The support and input is great. You'll have plenty of free time and chance to socialize. Highly recommend!
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Posted 5 months ago
Thank you for your review, Kilian! We're thrilled to hear that JENZA helped kick off your New Zealand adventure and that you enjoyed the opportunities to connect with others. It's great to know that you found the support and social aspects valuable. We appreciate your recommendation and wish you all the best on your journey in NZ! - JENZA Team
Posted 2 weeks ago
JENZA is great for kicking of your stay in NZ. You'll meet lots of people doing the same thing you're doing and will be presented with lots of opportunities. The support and input is great. You'll have plenty of free time and chance to socialize. Highly recommend!
Helpful Report
Posted 5 months ago
Thank you for your review of JENZA! We're thrilled to hear that you found it to be a great kick-off for your New Zealand adventure. Meeting new people and having plenty of opportunities to socialize and explore is what we strive for. Your recommendation means a lot to us! Wishing you an incredible journey ahead - JENZA Team
Posted 2 weeks ago
JENZA was very helpful to start a new experience. Thank you!
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Posted 6 months ago
Thank you for your review! We hope you continue to have an amazing time on your trip. - The JENZA Team
Posted 2 weeks ago
A wonderful company and I look forward to working with you. Thank you to everyone for contacting me quickly
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Posted 6 months ago
Thank you for your review! We hope you continue to have an amazing time on your trip. - The JENZA Team
Posted 2 weeks ago
Very nice and welcoming atmosphere, Very informative and helpful, Great chose of activities during orientation days Thank you!!!
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Posted 6 months ago
Thank you so much for your review, Josi and Hannah! We're thrilled to hear that you enjoyed the welcoming atmosphere and found the orientation activities informative and engaging. Your kind words mean a lot to us, and we look forward to supporting you on your journey! Safe travels and have fun - JENZA Team
Posted 2 weeks ago
It is really helpful and made me feel welcome in this new country. Everything was well organized and really chill.
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Posted 6 months ago
Thank you for your review! We hope you continue to have an amazing time on your trip. - The JENZA Team
Posted 2 weeks ago
We really liked that we talked about sensitive topics such as homesickness and culture shock, because it affects us all. Moreover, the videos about the Maori culture and the other examples that we were shown were very helpful to imagine and immerse yourself in these traditions. Devonport is a great location and the restaurant was good too. The one on one was a good conclusion to the orientation as it gives the possibility to ask some more personal questions that you wouldn't talk about in front of the whole group.
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Posted 6 months ago
Thank you for your review, Constanze! We're thrilled to hear that you found the discussion on homesickness and culture shock valuable, as well as the videos on Maori culture. It’s great to know that Devonport and the restaurant met your expectations, and we're glad the one-on-one session provided a personal touch for your orientation. Wishing you all the best in your journey ahead – JENZA Team
Posted 2 weeks ago
it was very helpful and the people were very nice. the activities were fun as well.
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Posted 6 months ago
Thank you for your review Marlen! - The JENZA Team
Posted 2 weeks ago
All the information you get during the workshops is so so helpful and made me feel far more comfortable and excited about the months ahead! Everything was covered and Shontelle is a great host who is an expert when it comes to what to do in NZ or how to get by, what to be aware of, etc. She is so knowledgeable and super super nice, and told us numerous times to just give her a call whenever we encounter some problems during our time here. Its so comforting to know that help is available at any time, even though I feel very prepared after the workshops!
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Posted 6 months ago
Thank you for your review! We're thrilled to hear that you found the workshops helpful and that Shontelle made you feel comfortable and excited for your time in New Zealand. Her knowledge and support truly make a difference, and we’re glad you felt reassured knowing help is just a call away. Wishing you an amazing adventure ahead! - JENZA Team
Posted 2 weeks ago
Kia Ora, I am absolutely suprised at how great they both did. With their personalities they gave me the feeling that everything would be fine. They took away the fear I had in the beginning. Helpful information and a good guide for the start in New Zealand. The places they shown us, were absolutly stunning. Thank you so much for your help!
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Posted 6 months ago
Kia Ora, Lea! Thank you so much for your wonderful review. We're thrilled to hear that our team helped ease your fears and provided you with the guidance you needed. It's fantastic that you enjoyed the stunning places we showed you, and your kind words mean a lot to us. Wishing you all the best on your journey in New Zealand! - JENZA Team
Posted 2 weeks ago
Shontelle is a very sweet lady. Shes very helpful and eager to help us having a good time in NewZealand. It was helpful for us because that way we had some orientation and were not that lost. Devenport is a pretty nice place and that trip is good to meet and get to know other people. Again Shontelle is very nice and you can ask her anything.
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Posted 6 months ago
Thank you so much for your review, Lara & Nele! We’re thrilled to hear that Shontelle was able to provide you with the support and guidance you needed during your time in New Zealand. It sounds like you had a fantastic experience in Devenport, and we're glad you enjoyed getting to know other travelers. We’ll be sure to pass along your kind words to Shontelle. Wishing you both an amazing adventure ahead! - JENZA Team
Posted 2 weeks ago
So thankful to Jenza for a smooth experience. It was so nice to have the visa application handled for me. As a solo traveler, to have Jenza arrange my transfer from the airport and my first few nights accommodation took so much pressure off. Louise and Shontelle ran two brilliant work shops to go through everything from tax number and accommodation to water safety. Being in a group of other people all doing the same visa was great to get other peoples perspectives and ideas, and to feel less lonely after all the travel to get to Auckland. Louise and Shontelle was so friendly and approachable, I would recommend Jenza to all.
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Posted 6 months ago
Thank you so much for your review, Sophie! We’re thrilled to hear that your experience with Jenza was smooth and stress-free. It’s great to know that Louise and Shontelle made such a positive impact through their workshops, and that you found value in connecting with fellow travelers. We appreciate your kind words and recommendation, and we hope your adventures in Auckland are filled with excitement and great memories! Best wishes from the JENZA Team!
Posted 2 weeks ago
Had a great time at the orientation days. Shontelle and Louise are two lovely hosts and helped to really declutter and put into perspective the many options available for travellers in New Zealand. Inducing a feeling of calmness and preparedness without taking away from the spontaneity of travelling.
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Posted 6 months ago
Thank you so much for your review! We're thrilled to hear that you had a great time at the orientation days with Shontelle and Louise. It's wonderful that they helped you find clarity amidst all the exciting options New Zealand has to offer. We truly appreciate your feedback and hope you embark on an unforgettable adventure - JENZA Team!
Posted 2 weeks ago
JENZA is rated 4.9 based on 264 reviews