Jimmy Joy Reviews

Name: Jimmy Joy
Address: Jimmy Joy, Archangelkade 17D, Amsterdam, North Holland
Rating: 4.21

4.2 Rating 3,714 Reviews

80 %

of reviewers recommend Jimmy Joy

4.2

Based on 3,714 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Jimmy Joy 5 star review on 22nd December 2024

521

Anonymous

Anonymous // 01/01/2019

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“UPDATE: Customer service was great! Was initially dissapointed but as with any company, good customer relations is 80% of the experience. They seemed very knowledgable on the ingredients too! They also processed a refund no questions ask (I've had to pull teeth to get companies to do so before). I updated to 4 stars, the last star being the product I didn't like being subjective. (Appologies if this posts a duplicate review instead of updating :P) Unfortunately I wont be ordering again. **I'm sure people like the flavor**, but I didn't, and I fear that the undesirable flavor permiates the product line as a fascet of whatever primary ingredient it is I dont like. Do take a chance for yourself, but this is my experience solely: A quick [relevent] story: So I have been drinking Soylent-brand meal shakes since their version 1.3. Every new version of Soylents was fundamentally different and took adjustment but was never terrible. The Soylent company then released v1.9 which had a taste profile that was unstomachable. It was like the taste of vulcanized rubber + orange juice while licking a 9-volt battery. (Why the 9-volt? It shocked my teeth from being so sweet.) So, I switched to Plenny (unflavored "neutral") around 2018 and loved it! Covid happened so I took a break. Coming back, I ordered their new flavors as a substitute seeing as they no longer offer the unflavored offering. To my dismay, it too has this same flavor profile as Soylent! What the heck is going on?! I tried comparing ingredients but couldn't find the common denominator. I thought perhaps it was Sucralose, but I am very familiar with the stuff. I buy sucralose powder and make my own 'simple syrup' for my iced coffee (I'm a tinkerer by heart). I do wonder if the new flavors have too much sucralose for my liking?, and a skewing of an otherwise good flavor profile (Its the aftertaste). The initial taste is light and smooth. Oh! I have an expired bag of unflavored. I did end up making a shake with it after not liking the new flavors. I was lucky and the expired JimmyJoy didn't spoil (usually the oils go rancid in powdered food). But it tasted amazing! So I dont know... something is different that isn't overtly obvious by comparing ingredients. Anywho, I wish JimmyJoy the best! It looks like there is a pretty big market here and I love their adherence to trying to do more of a "clean label" product as opposed to competitors. Respect. As for me, I am regrettably moving onto making my own >_>”

Helpful Report

Posted 7 months ago

Hey indigo! We’re really sorry to hear that our new flavours didn’t work for you and that you experienced a strong aftertaste. It sounds like you’ve had quite the journey with meal shakes, and we appreciate you taking the time to compare our products to others. We’re always looking to improve, so your insights about the flavour profile and potential causes are incredibly helpful. We understand how frustrating it can be to find a taste that doesn’t match your expectations, especially when you’ve enjoyed our products in the past. If you decide to give us another try in the future, we’d love to hear how it goes! And if you made your order in the last 30 days and are not satisfied, please remember you can use our 30-day money-back guarantee. Just reach out to us at love@jimmyjoy.com, and we’ll help you out.

Posted 6 months ago

“I ate your product for 3 years now, thank you so much for your job, it helps me a lot!”

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Posted 7 months ago

“I ordered the Try-Out Bundle, and I really enjoyed the Plenny Bars and the Plenny Shake (pistachio). Plenny Pot (Satay Noodles) and Plenny Drinks were dissapointing. Satay Noodles were too grainy, even after mixing the bag beforehand. Plenny Drinks were just plain.”

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Posted 7 months ago

“The taste of the Shakes is great but I personally didn't like the taste of the newer Mac&Cheese pot. Other than that I'm very satisfied.”

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Posted 7 months ago

“Great product terrible delivery”

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Posted 7 months ago

“Amazing taste and has smooth texture.”

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Posted 7 months ago

“Pour en avoir manger chaud, froid et cuisiné, la poudre JJ est franchement bonne même si à la longue, c'est forcément un peu lassant. J'ai testé la vanille avec ajout de protéines.”

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Posted 7 months ago

“Their are really good in food innovation JimmyJoy. It taste well and feel energized after drink their Protein Shakes.”

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Posted 7 months ago

“Love your meals, have been trying all the different flavours. They keep me full, with energy, and with more free time for what matters more right now. I’m thankful you’re doing this.”

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Posted 7 months ago

“I started 2016, disliked the texture of the early shakes but added some more water and everything was fine. Got a girlfriend. No plenny except for fieldtrips and festivals where the bars came in handy and I loved pizza taste. During corona lockdown I came back for the shakes and OMG they did change to the better. Girlfriend gone - reorientation for healthy food and OMG plenny has kind of instant food. 2024 started to live with Plenny Pot, Shake and Bar for 90% of my nutrition for the week. Luv it. Meanwhile spread the word and got a few friends into it too.”

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Posted 7 months ago

“very tasty very convenient i love everything about jimmy joy”

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Posted 7 months ago

“It is quite nice. Can really keep me full for a whole meal. Chocolate flavour tastes strange.”

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Posted 7 months ago

“Easiest quick meal there is My breakfast on weekdays and a quick meal if I'm hungry and need to go Bars on the go and shakes at home Cheap per meal”

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Posted 7 months ago

“I was buying this just to try it out since it is very hard for me to remember to eat when life becomes too much (no idea how I do it, but somehow I manage to always forget to eat. And no, I do not get hungry…) and this is a life saver. The wild berries is the GOAT shake. Close second, the peach one, but both are great! Highly recommend it ♥️🤩 Also, the PR people are nice and funny AF! Seems like working with them would be fun :)”

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Posted 7 months ago

“The order is well packaged, it looks great. The free sticker is a plus because it’s really the reason why I decided to buy Plenny Shakes. It’s an overall great product. The taste is good, as well as the shaker and scoop. It really does the job of giving me that feeling of being full. I can also feel that it is a great source of nutrients. Thanks. I’ll buy again after I finish my order. :)”

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Posted 7 months ago

“Hi Team, Thank you for your email. I have to say I am a bit disappointed with the order that I have received. I tried two other flavours from my friend and I was amazed how nice they were but with the risotto and tikka masala I am very disappointed. I gave it away for free to some random people while I was camping. Do you have any other recommendations of the flavours? Or how can I try what is the best for me without buying the whole package? I will really appreciate your response. Kind regards, Ula”

Helpful Report

Posted 7 months ago

Hi Ula! Thanks so much for leaving your reviews and feedback here, we do appreciate it very much! I was happy to see you shared the order details and that we already sorted this out with you with a refund within our 30-day money-back guarantee. We unfortunately do not offer sample packaging, so to try, you will need the full bag or box, but anything you try for the first time and do not like, will fall under the 30-day money-back guarantee. You already found us for this, but for anyone else reading, the customer care team is available through a Live Chat from our website or by emailing love@jimmyjoy.com. Thanks again for giving it a shot, sorry it did not work out for you in this case.

Posted 7 months ago

“The salted caramel, cherry, and vanilla flavours are all super tasty and a genuine joy to eat. I think the almond and fig needs some work (sorry!), it's just not pleasant on the tastebuds. I tend to eat one bar a day, either for lunch or dinner and eat something simple and balanced in between. The service and delivery time we're impeccable and now that I know my favourite flavours, I'll 100% be ordering again!”

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Posted 7 months ago

“I bought many tastes but all have sand texture... i hate it, i tried all tastes i bought and im so dissapointed :(”

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Posted 7 months ago

Hi there! Thanks for leaving the review, I see we have luckily already been in touch with each other for the refund within our money-back guarantee. For others reading this, the grain in the texture will be present in all our Shakes, it comes from the oats they are based on. The Plenny Drinks are more like milkshakes when it comes to the texture, so that would be the recommendation in that case. Thanks for giving it a shot once again

Posted 7 months ago

“Great taste and texture!”

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Posted 7 months ago

“i have been using plenny shake for breakfast for nearly 10 months now and its truely as time saver, plus the taste is amazing.”

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Posted 7 months ago

Jimmy Joy is rated 4.2 based on 3,714 reviews