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JJsHouse.com Reviews

4.2 Rating 322 Reviews
82 %
of reviewers recommend JJsHouse.com
Company Reviews Questions Metrics
4.2
Based on 322 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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JJsHouse.com 5 star review on 17th May 2024
Molly Piscitello
JJsHouse.com 5 star review on 17th May 2024
Molly Piscitello
JJsHouse.com 5 star review on 16th May 2024
Tabitha
JJsHouse.com 5 star review on 16th May 2024
Tabitha
JJsHouse.com 5 star review on 20th March 2024
Lisa C Ward
JJsHouse.com 5 star review on 17th December 2023
Mary
JJsHouse.com 5 star review on 17th December 2023
Mary
95
Anonymous
Anonymous  // 01/01/2019
Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Lindsay
Unverified Reviewer
“My son is getting married on January 21st 2023. I found so many lovely dresses on JJ's House that I wanted to buy. I eventually settled for one and ordered and paid for it. All my friends told me it would take AGES for the dress to arrive - but it was here within two weeks. I am SO impressed. The fit is great and the material is gorgeous. I cannot wait to wear it. I feel like a million dollars when I put it on. I will definitely be shopping on this website again - for all special occasions. Thank you so much JJ"s House.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Easy to use website, great range of products and prices, very fast shipping and delivery (arrived within 72 hours after ordering!!). 110% recommend for products and service!”
Helpful Report
Posted 1 year ago
Cap W.
Unverified Reviewer
“I love the dress I ordered. The sizing chart that is on the website is very accurate to the size of the dress. This is the prefect dress for my daughters upcoming wedding.”
Helpful Report
Posted 1 year ago
Elisabeth H
Verified Reviewer
“I love the wedding dress, shoes and veil I got from JJ’s House. I ordered the custom sizing and they fit perfectly. They also arrived one day early. I will most likely order my bridesmaid’s dresses and the groomsmen’s ties from them.”
JJsHouse.com 5 star review on 14th November 2022 JJsHouse.com 5 star review on 14th November 2022 JJsHouse.com 5 star review on 14th November 2022 JJsHouse.com 5 star review on 14th November 2022 JJsHouse.com 5 star review on 14th November 2022 JJsHouse.com 5 star review on 14th November 2022
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“Kind representatives excellent customer service. JJ's House has beautiful dresses that are good quality. JJ's House is the best online store to shop for special occassion dresses and the representatives went the extra mile to make my special day wonderful and make me a happy customer. I have been a customer for a few years and will keep coming back because of the good prices and excellent service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“I bought two dresses (and a potential prom dress for my daughter). My dresses are gorgeous and fit perfectly. My daughter's prom dress is exactly what she wanted, and we do need minor alterations - but for the price and quality, we are so much more than just satisfied.”
Helpful Report
Posted 1 year ago
Cynthia R
Verified Reviewer
“HI, i have used their try on program at least three times for myself, my daughter and my mother.. The dresses have all been clean and well sewn. We each have found our dress for our event, and they do offer so many colors even in the try on phase that we didnt have to order swatches.”
Helpful Report
Posted 1 year ago
Amy M
Unverified Reviewer
“This was my first time purchasing from JJsHouse and I am more than satisfied and even look forward to an occasion to purchase another beautiful dress. I purchased three tailored dresses. Customer service worked diligently with me to insure the measurements were right before the tailoring was done. When they arrived they were so much more beautiful than what you could see on the internet. They were actually just stunning!! I thought the price was more than reasonable and the delivery was well within what they told me. They were packaged very well. I did have to return a shawl because the color was not quite what I was looking for. Again, customer service was so helpful in offering several options to return the item and obtain a refund. I cannot say enough how happy I am all the way around with the products, customer service and with the return/refund process.”
Helpful Report
Posted 1 year ago
EGL
Verified Reviewer
“Gorgeous dress for mother if the groom. Great quality and great price! Absolutely love this dress and fits true to size ( just needed hemming). I would definitely order from JJs house again!”
JJsHouse.com 5 star review on 9th November 2022 JJsHouse.com 5 star review on 9th November 2022
Helpful Report
Posted 1 year ago
Diana
Verified Reviewer
“The dress arrived, safely packaged, more than a fortnight before my godson's wedding, so there would have been plenty of time for adjustments. However, none are needed, as the dress is a perfect fit. It looks exactly as advertised, with the cut skillfully disguising my top-heavy figure, and the colour (slate blue) is also very flattering. My husband was bowled over, and my godson's mother wants all the guests to wear a dress from JJ's House.”
Helpful Report
Posted 1 year ago
Trish Paulissen
Verified Reviewer
“I bought my wedding dress and my daughters bridesmaid dress from JJ's. I was hesitant, but decided to take the plunge and I am so glad that I did. The quality is amazing for the price and they both fit well (mine will need some minor alterations but that is to be expected with wedding dresses).”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“I have bought 4 dresses for our event, my party bought another 5 and rented more than 6 to get final style and sizes for my group. Very positive experience. I love my dress, it fits so well and is so well made. I think the prices are very reasonable! I would highly recommend this site. I have used it for several events now and very happy. Super fast responses on email too. Nice Job JJ! I will post pics after our event!”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I bought 2 dresses and samples from jjshouse. Very satisfied of the service and quality. I recommend!”
Helpful Report
Posted 1 year ago
Betty Galbert
Verified Reviewer
“I was very happy with my order and really surprised that it arrived as soon as it did. I got lots of compliments on my shoes and will be ordering from you again.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“My experiences with JJsHouse have been fantastic. Shipping is fast and the selection of dresses is amazing. I was able to find just what I was looking for and in just the right color!! This is the place to look, try on, and buy your next dress. The try before you buy is a game changer! That was so helpful in so many ways!”
JJsHouse.com 5 star review on 3rd November 2022
Helpful Report
Posted 1 year ago
Tatika P.
Verified Reviewer
“The price point and quality of the two dresses I’ve now ordered are great. I highly recommend JJ’s House!”
JJsHouse.com 5 star review on 2nd November 2022
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“I got my wedding dress from here and it was perfect.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Belle robe Mais malheureusement petite”
JJsHouse.com 5 star review on 27th October 2022
Helpful Report
Posted 1 year ago
Janet
Verified Reviewer
“I have had a great experience with this company. At first I ordered swatches and then ‘try on’ gowns. I found 2 gowns I absolutely love and they fit perfectly. I’m planning to wear them at my 2 Childrens weddings next year. I’m 5’8”, 140 lbs and I ordered a size 8.”
Helpful Report
Posted 1 year ago
Kina
Verified Reviewer
“I’ve lost weight and had no idea what size to order. I pulled up the size chart and the dress fit perfectly!”
JJsHouse.com 5 star review on 26th October 2022 JJsHouse.com 5 star review on 26th October 2022
Helpful Report
Posted 1 year ago
JJsHouse.com is rated 4.2 based on 322 reviews
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