Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,234 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

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Metrics

4.8

Based on 4,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dispatched quickly and plant arrived alive and well.”

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Posted 10 years ago

Cheers David!

Posted 10 years ago

“This was my first occasion ordering from Johnstown Garden Centre and I have been extremely impressed with the overall level of service offered. My order took less than two working days to be delivered and I was kept updated at all times via e-mail regarding its status. So,speaking as an online customer, I have no hesitation in recommending Johnstown Garden Centre as the place to shop for all your gardening requirements.”

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Posted 10 years ago

Thanks a million Mark!

Posted 10 years ago

“Fantastic service.I love the plants I bought looking forward to buy more soon”

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Posted 10 years ago

Looking forward to it too Elena!

Posted 10 years ago

“Hi ordered a mushroom growing kit online, got it fast and well packed, Thank you”

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Posted 10 years ago

Thanks Egon!

Posted 10 years ago

“A simple job done very well. Excellent product, excellent packaging and most of all excellent product.”

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Posted 10 years ago

Cheers Michael!

Posted 10 years ago

“Hi I found the staff very polite and very helpful and exelent Customer Service I would happly .use there service again . Great Company Thank You . Bridget Joyce”

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Posted 10 years ago

Thanks for your review Bridget!

Posted 10 years ago

“I put my order in on a Thursday evening and it was delivered Tuesday morning, a prompt and efficient service. My goods were well packed and arrived intact. Thanks for prompt attention, Margaret.”

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Posted 10 years ago

Cheers Margaret!

Posted 10 years ago

“Very pleased in the manner in which my purchase was delivered.”

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Posted 10 years ago

Thanks Regina!

Posted 10 years ago

“Very prompt delivery and well packed.”

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Posted 10 years ago

Thanks Marion!

Posted 10 years ago

“Plants arrived very well packaged. Good quality plants. All in the garden now and going well. Will buy more from Johnstown garden centre”

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Posted 10 years ago

Glad to hear Jo thank you :)

Posted 10 years ago

“Overall, I was very happy with the service. There was 1 slight problem, in that a small branch of the Chaenomeles had been broken off, but it shouldn't affect the viability of the plant. That said, the order was delivered within 48 hours, the plants seem very healthy, so I would certainly order from you again.”

Helpful Report

Posted 10 years ago

Thank you very much Michael! Sorry to hear your Chaenomeles got a bit damaged in transit, let me know if you have any problems with it at katie@johnstowngardencentre.ie!

Posted 10 years ago

“Delighted with my Rose, fast delivery and no problems.”

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Posted 10 years ago

Cheers Alison!

Posted 10 years ago

“The tree that I ordered was securely wrapped in a suitable box and arrived in an excellent condition. The delivery itself was fast and efficient.”

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Posted 10 years ago

Thank you Katja!

Posted 10 years ago

“I was very happy with my plant's”

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Posted 10 years ago

Glad to hear Martina!

Posted 10 years ago

“Completely delighted with the service and plants provided. Will most definitely order from Johnstown Garden Centre again.”

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Posted 10 years ago

Cheers Denise!

Posted 10 years ago

“Very prompt deliver of beautiful plants. Delighted”

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Posted 10 years ago

Glad to hear Rosemarie!

Posted 10 years ago

“You are perfectly working plant nursery. It's pretty hard to find anything to fix, but I do have something which did effect my idea how professional your nursery is. It's the information what you are writing about every plant on your internet page. It is necessary to write at least the basic information of the plant, height, width, spread, planting deepness, sun/shade, acidic soil plaa plaa plaa in under the plant. And it seems like unnecessary thing to do, when you are talking about bedding plants (everybody know how high petunia grows) or so on familiar plants, but it is still necessary to have those basic things. Maybe just to show that you are ready to offer even that little bit of information to your customer. Your competitor Irish Plant Direct has that information in every of their plant even that they are cheaper and lower quality nursery. Please have a look and see how they have it. It does not need to be any long essays of the plant. And I do know that from some of the plants you do have very good and beautifully written information. It is very nice to read them, because you can see that somebody really knows the plant and wants to share about it. When I'm buying plants I do google the plant and find information about it and it's habit from many pages anyway so this didn't really effect my shopping experience, but I did find it peculiar that you are so near PERFECTION and then that kind of basic thing is missing. I know that it is lots of work which you do want to spend nursing the plants instead which is much better for everybody, but you did want to hear my opinion. And adding to that...This is just a small little thing. You are PERFECT in so many another ways and your internet page is very beautiful and totally addictive shopping experience. Hard to keep my shopping basket small when I would have LOVED to fill football pitch with your plants :D And all the plants which I got were in their happiest mood to grow. Quality of them was staggering!!! I planted my little fuchsia plugs into bigger pots and could swear that they were double the size in the next day!!! So THANK YOU SO VERY MUCH of your nursery!!! You are doing absolutely EXCELLENT work!!!”

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Posted 10 years ago

Thank you so much for your wonderful review Satu. We will take all of your comments on board. We currently have over 2000 different plants online, so to get each plant's exact information up would take months of dedicated time. We try to include it on most products but we have an online chat option to use if you ever need additional information about a particular plant. Thank you again for choosing Johnstown :)

Posted 10 years ago

“Good quality plant, with plenty info on label. Well packaged & competitive postage. Thanks”

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Posted 10 years ago

Thanks Kevin! :)

Posted 10 years ago

“DELIGHTED WITH THE PRODUCTS BOSTON IVY AND LAVENDULA AND WOULD PURCHASE FROM JOHNSTOWN GARDEN CENTRE AGAIN FRANK BILLINGTON”

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Posted 10 years ago

Great Frank thank you!

Posted 10 years ago

“Excellent service. Very friendly and helpful staff on the phone. Quick delivery and lovely looking healthy plants. Would use Johnston online again.”

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Posted 10 years ago

Glad to hear Lesley thank you

Posted 10 years ago

Johnstown Garden Centre is rated 4.8 based on 4,234 reviews