Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,234 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

Questions

Metrics

4.8

Based on 4,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a holly plant. Almost every leaf had brown spots on it like fungus or other disease. Emailed Johnstown with my complaint and included photographs. Didn't even receive acknowledgment of email or offer of refund. Very disappointed.”

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Posted 8 years ago

Hi, I'm very sorry to hear this. We try to respond to every email that is received from customers as promptly as possible so I'm not sure how this was missed. We will look into the issue and respond to your email with a suitable resolution. Please rest assured that this is a very rare occurrence and we are very sorry for any inconvenience.

Posted 8 years ago

“Great choice of plants and prompt delivery nationwide. Website easy to navigate and ful of information for whatever type of garden and soil you have”

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Posted 8 years ago

Thanks for the review, a lot of effort is put into our website to keep it up to date and full of useful information for every type of customer!

Posted 8 years ago

“My order arrived on time, very well packed and undamaged. Very good service. I would highly recommend this garden centre to all my friends.”

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Posted 8 years ago

Thanks Bernadette, delighted to hear your review!

Posted 8 years ago

“Johnstown always has a fresh supply of top quality plants on display.”

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Posted 8 years ago

Thanks Robert, We strive to have a large selection of the best quality plants.

Posted 8 years ago

“Delivery arrived within a couple of days, very efficient.”

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Posted 8 years ago

Thank you Eamonn!

Posted 8 years ago

“I wanted a ruby wedding rosebush for a 40th wedding anniversary present. So Asked if it could be delivered earlier than the time frame del of 5/7 days.and if it was possible to have it earlier I had it. 2 days later. Thankyou , for the excellent service as usual. The couple were absolutely delighted ⭐️⭐️⭐️⭐️⭐️”

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Posted 8 years ago

Thanks Laura for all the stars! Glad to help with getting your delivery out to you promptly and delighted to hear that the couple appreciated their gift.

Posted 8 years ago

“Very good service. Excellent choice. Arrived promptly. Very happy.”

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Posted 8 years ago

Thanks Noel.

Posted 8 years ago

“Fast delivery and an outstanding quality together with their extensive assortment makes Johnstown Garden an excellent choice.”

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Posted 8 years ago

Thanks for the wonderful review Leendert.

Posted 8 years ago

“Great service”

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Posted 8 years ago

cheers Joanna!

Posted 8 years ago

“Everything went smoothly with order and delivery . Thanks Jobstown .”

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Posted 8 years ago

Thanks for the review Aileen.

Posted 8 years ago

“My Product arrived in perfect condition and will definitely shop here again”

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Posted 8 years ago

Cheers for the review Patrick!

Posted 8 years ago

“Having browsed and "drooled" over the pictures of plants on your website I decided to place a small order, Domestic Harmony having to be preserved. The way my modest order was treated and the relevant communications was second to none. Well done.”

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Posted 8 years ago

Thanks for the Review Eamonn, hopefully Domestic Harmony will only improve once your beautiful bulbs begin to bloom!!

Posted 8 years ago

“good quality bulbs delivered on time.”

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Posted 8 years ago

Thanks for the review Philip.

Posted 8 years ago

“Excellent service & Delivery very prompt..................”

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Posted 8 years ago

Thanks very much.

Posted 8 years ago

“EASY TO BUY ONLINE EASY AND QUICK ARRIVAL ON GOODS AND GOOD QUALITY”

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Posted 8 years ago

Thanks for the review, hope you enjoy your plants!

Posted 8 years ago

“My query was dealt with very efficiently, and I got the answer straight away. The communication about my order was helpful and the delivery was prompt and in perfect condition. I recommend Johnstown Garden Centre highly.”

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Posted 8 years ago

Thanks Theresa for your glowing review.

Posted 8 years ago

“Ordered a new wheelbarrow and it was delivered the next day - very pleased with purchase and service.”

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Posted 8 years ago

Thanks Cecilia for the review, hope you like your new wheelbarrow!!

Posted 8 years ago

“Good range of plants , great to have a delivery service but the driver should call to give an approximate time,luckily someone was at home.”

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Posted 8 years ago

Cheers for the review. The Courier generally only rings if there is no one at home and will organise a time that suits for him to call back with your package.

Posted 8 years ago

“Simple product description, easy ordering system, prompt delivery , plants well wrapped and in great conditions.”

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Posted 8 years ago

Thanks Mary for the lovely review.

Posted 8 years ago

“Delighted with the plants. Staff very helpful. however the courier did even bother to read the labels. Plants left on the door step.”

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Posted 8 years ago

Thanks Robert for your review, Unfortunately due to the restraints on the courier they can only deliver at certain times. Hope this this will not discourage you from ordering from us in the future.

Posted 8 years ago

Johnstown Garden Centre is rated 4.8 based on 4,234 reviews