Johnstown Garden Centre Reviews

Name: Johnstown Garden Centre
Rating: 4.80

4.8 Rating 4,234 Reviews

96 %

of reviewers recommend Johnstown Garden Centre

Company Reviews

Questions

Metrics

4.8

Based on 4,234 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

045879138

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again I am delighted with my recent purchase from Johnstown garden centre. The website is very easy to navigate. The plants are always great quality. I was notified of the delivery of my order and contacted the next morning by the Courier and informed of the time of the delivery. I must complement the staff on the way the plants were wrapped and placed in the box. The attention to detail is excellent. The plants arrive in perfect condition. I can always purchase with confidence from Johnstown garden centre. Well done guys. Will certainly be back.”

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Posted 9 years ago

Thanks for the great Review Bridie, Cheers

Posted 9 years ago

“The online interface was easy to use and to navigate. My order was promptly dealt with as was the advice that the goods were available for collection.”

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Posted 9 years ago

Thanks John.

Posted 9 years ago

“Excellent,great value plants delivered promptly.Will get more plants in the future for sure.”

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Posted 9 years ago

Cheers James, Many thanks

Posted 9 years ago

“Plants arrived well wrapped and packed. Very good healthy plants, very pleased with their quality and health. Thanking you!”

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Posted 9 years ago

Cheers Marianne, Many thanks

Posted 9 years ago

“Plants and seeds arrived very quickly, well packed and in good condition on arrival. A great service!”

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Posted 9 years ago

Cheers Edel, Enjoy!

Posted 9 years ago

“Great service! Order received next day!”

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Posted 9 years ago

Cheers Denis!

Posted 9 years ago

“The plants are always healthy and a nice size. Packaging is very good too.”

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Posted 9 years ago

Many thanks Aisling

Posted 9 years ago

“I received my order promptly, as always. I really like the huge variety of plants and especially trees that Johnstown garden centre provides. My trees arrived safely, they had been very carefully packaged. All the plants that I have received are always very strong and healthy. Thanks.”

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Posted 9 years ago

Thanks for the stars Anne, Enjoy!

Posted 9 years ago

“Service from JGC was excellent but An Post left a lot to be desired. It was necessary to make two trips to their depot to collect the item which defeats the purpose of buying online in the first place and would make me a little slow to buy again.”

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Posted 9 years ago

Sorry to hear this about An Post. They are supposed to call you to arrange alternative delivery. We can also use Fastway if you prefer, just makea not on future orders

Posted 9 years ago

“Excellent plants. Very well packed and delivered quickly Very pleased. Would order again, Sandra”

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Posted 9 years ago

Many thanks Sandra!

Posted 9 years ago

“Excellent website easy to navigate quality of goods difficult to find better also competitive delivery charges together with prompt delivery.”

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Posted 9 years ago

Cheers Peter, many thanks

Posted 9 years ago

“The member of staff was so helpful, even sending me photos so I could choose the plant I wanted for my online order. My daughter was delighted with her lime tree, and received helpful advice when she rang for information about caring for her tree.”

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Posted 9 years ago

Excellent! Thanks Susan!

Posted 9 years ago

“Very pleased with the service thank you”

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Posted 9 years ago

Much appreciated!

Posted 9 years ago

“Great customer service. Was unhappy with the condition and packing of one plant - sent an email and a replacement arrived the following day.”

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Posted 9 years ago

Glad everything is Ok now Luke, many thanks

Posted 9 years ago

“I received prompt replies to my queries by friendly helpful staff and I am happy with the products that I purchased”

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Posted 9 years ago

Great to hear Angela thank you!

Posted 9 years ago

“Excellent service, especially with 20 % discount. I have been to garden centres all over Ireland and UK, Johnstown GC by far the best. Well done, not sure why you don't have a live pet section??”

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Posted 9 years ago

Hi Kieran cheers for your comments! Not many garden centres here do live pets, there are several large pet stores around!

Posted 9 years ago

“Ordered a voucher online for delivery to a family member who lives local to the Garden Centre and this was received the next day. Great service and will use again.”

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Posted 9 years ago

Looking forward to it Julia thanks! :)

Posted 9 years ago

“What a great service. I contacted the shop on 22nd December to inquire about a garden implement that I could not locate anywhere else (a hollow Tine Aerator). Spoke to a very helpful member of staff (Chris) who gave me some info on the implement, and the ordering process. I ordered it on the 22nd December and even allowing for the Christmas rush, the item was delivered to me the next day (23rd). All in all, a very efficient service and I will certainly use this shop again.”

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Posted 9 years ago

Thanks a million Frank! Looking forward to it :)

Posted 9 years ago

“Quick delivery of carefully-packaged and well-watered plants in good health.”

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Posted 9 years ago

Cheers Kiera thanks!

Posted 9 years ago

“Plants ordered between Christmas and New Year, so I expected a delay in receipt. However, they arrived very promptly, carefully packaged and in very good condition. I was impressed.....”

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Posted 9 years ago

Glad to hear it Ruthe!

Posted 9 years ago

Johnstown Garden Centre is rated 4.8 based on 4,234 reviews