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Sequence Reviews

3.1 Rating 398 Reviews
51 %
of reviewers recommend Sequence
3.1
Based on 398 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 78%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Sequence Reviews
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Phone:

6504796844

Email:

product.accounts@weekendhealth.com

Location:

555 Market St, San Francisco
CA
94107

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Sequence 5 star review on 8th October 2024
Kimberly
Sequence 5 star review on 30th August 2024
Tiffany Spence
Sequence 5 star review on 25th August 2024
Sheri
Sequence 5 star review on 25th August 2024
Sheri
Sequence 5 star review on 16th July 2024
Kristin
Sequence 5 star review on 27th April 2024
Tyler Yell
Sequence 5 star review on 6th March 2024
Jeannette Gratz
21
Anonymous
Anonymous  // 01/01/2019
There is a weath of information & all I have seen is excellent. HOWEVER, when a person joins there should be a welcome video introducing the different elements of the program. I had to wait 2 weeks before I could fit in the orientation program. Also a 1 on 1 with a coach to help the client structue their entire program should be added & available as soon as possible.
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Posted 9 months ago
I have to say the Sequence program is wonderful when the process goes smoothly. My 1st month I was prescribed a GLP1 & oral medication; my CC was wonderful she found it right away. (Oral medication included in monthly fee) The oral medication has helped but not as much as the GLP1 [appetite suppression 97%] But— way better than nothing [appetite suppression 67%] *The oral medication is for when GLP1 is not available. Month 2 has been a challenge so far. To start with you can’t request for a refill any earlier than a week before you need it. The request can take 1-2 business days - then the team can help locate a pharmacy that has the Rx. In my case my usual CC was off and I had a substitute CC she was very nice but NO Rx found anywhere. So; as I predicted—the weekend hit and I’m out of my GLP1 for a few days now. I don’t blame WW or Sequence (I believe their hands are tied due to the shortage). I do wish they would find a way to make these medications generic and increase their availability. “Obesity is an epidemic globally > 2.8 million people die from this disease”(WHO: World Health Organization) Now that these meds have been proven to help—why are there such supply and demand issues? Just my thoughts—because I would rather share them instead of eating my feelings. Now I’m going to go workout. Choose wisely and keep things in proportion.
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Posted 1 year ago
Not sure overall yet, but the clincicians and care coordinators have been OUTSTANDING! Special shout out to Ngoc, N.!.
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Posted 1 year ago
Sequence is seriously AMAZING! Signing up and getting started is fast and easy. The initial appointment with the Dr was better than anticipated. She was friendly, listened to everything I had to say, explained things well, and actually gave me a choice in which route of medication we would go with. My prescription was sent over quickly with no issues. My support team that is available via chat anytime is great. I have never had to actually wait the time that it says it could take to get a response, as it’s always much quicker. Almost every time has been immediate or close to it. Not only that but they are helpful and genuinely kind. Never once has any interaction with anyone at sequence been negative. Having the ability to have one on one appointments with different areas of the program like nutrition, fitness, etc, is fantastic. I was able to sit down, talk to my dietician and get specific questions answered and guidance for what would be best for me in my situation. I love being provided a fitness program that spells out exactly what to do because in the past every time I had a desire to start exercising, I never knew where to start or what to do! Having the plan really helps, plus it gives variations and options so anyone at any level can have a plan. The ONLY reason I gave 4 stars is because I wish some of it would be more personalized and the groups I would like to join are limited so I just wish they would occur more frequently. Besides that, it would be 5 stars! All of that aside, I have way exceeded my expected weight loss in my first month! Just by starting to incorporate what I have learned from all the different areas of this program, sticking to the changes and making small improvements one at a time! Plus, it’s been relatively easy and fun! If your on the fence about joining a weight loss program like this, join Sequence and I can guarantee you WILL NOT ever regret it! :)
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Posted 1 year ago
Thank you so much for your glowing review, Angela! It's amazing to hear how much success you have had with the program. We appreciate your feedback on our program, and your 4-star rating means a lot to us! We strive to provide as personalized a service as possible, and we are working to expand our offerings.
Posted 1 year ago
I was very nervous about applying and asking for help losing weight as my GP would never hear of trying medication to lose despite a long history of binge eating disorder. Sequence has changed my life! Every clinician, Dietitian, and customer care associate has been helpful and sensitive to my needs and issues. It runs like clockwork in my opinion and couldn't be happier. I'd lost 20 lbs on my own and have now lost an additional 15 with Sequence. It is well worth the monthly fee for all the care and programs they offer.
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Posted 1 year ago
Sequence is rated 3.1 based on 398 reviews