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JoJo Maman Bebe Reviews

2.1 Rating 93 Reviews

25 %

of reviewers recommend JoJo Maman Bebe

Company Reviews

2.1

Based on 93 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 25%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Read JoJo Maman Bebe Reviews

Visit Website

Phone:

0871 423 5656

Email:

Info@jojomamanbebe.co.uk

Location:

Christine Presley, Customer Service ManagerJoJo Maman BébéOxwich Road
Newport
NP19 4PU

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JoJo Maman Bebe 1 star review on 9th September 2023

JoJo Maman Bebe 1 star review on 9th September 2023

JoJo Maman Bebe 1 star review on 26th August 2023

JoJo Maman Bebe 1 star review on 26th August 2023

JoJo Maman Bebe 1 star review on 26th August 2023

JoJo Maman Bebe 1 star review on 26th August 2023

JoJo Maman Bebe 1 star review on 14th December 2022

8

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the clothes are absolutely beautiful and their customer service is second to none! I had a small problem (which is unusual in itself with JOJO) but it was solved over the phone within minutes. Excellent customer service! Very much appreciated! Thank you Leanne”

Posted 1 year ago

“Received amazing service on Monday in my local Berkhamsted store, I booked a vip appointment I didn’t get the lady name but she was also pregnant she was so lovely , let me ask lots of questions. She really made me feel at ease especially as I wanted a bra fit and nervous of labour. I Would 100% return to store when my little boy is born.”

Posted 2 years ago

“Received excellent customer service at the worcester store today. I rang to enquire if they had the wooden clock in stock which they did not. I wanted this item for my grandsons birthday at the weekend so they immediately checked the delivery that had just arrived. To my delight there was one and I collected it immediately. Everyone was very helpful.”

Posted 2 years ago

“Absolutely beautiful clothes for babies quality superb customer service excellent delivery as promised would highly recommend have bought quite a few items for my grandson not been disappointed once”

Posted 2 years ago

“I never leave reviews, but thought I just had to after receiving such amazing customer service from JoJo. It’s such a shame to the company that there are so many bad reviews and hopefully they are trying there best to improve on this, which is why I think they have gone above and beyond to help me. I purchased a product for my baby in June before he was born. There is absolutely nothing wrong with the product and I’ve not even used it but my nerves have got the better of me and I don’t want my son using it. I emailed my concerns to JoJo on the off chance they would be happy for me to return it maybe offer me a gift card. They have gone over my expectation and arranged for a collection and offer me a full refund. They really didn’t have to and I am so grateful!”

Posted 2 years ago

“Edinburgh Morningside branch. Excellent, informed, enthusiastic and helpful assistant. Even though I arrived near closing she helped select outfits, checking stock etc until I was happy. The clothing I bought is excellent! Gifts I am proud of. But it is your excellent sales staff who made the visit so pleasant and enjoyable. I'll be back.”

Posted 2 years ago

“Having been very upset by JoJo Maman Bébé when I wrote my original review I received a phone call from a member of the customer service team, Cat, who made everything right. I was really impressed with how she rectified the situation and changed my opinion of the company from being very frustrated to impressed and now happy to return. Thank you for contacting me and taking the time to talk to me.”

Posted 3 years ago

“Ordered on-line and order quality and size was excellent also delivery service was fast and I was informed in good time of dispatch and delivery. Would recommend highly and will order again with confidence.”

Posted 3 years ago

“Great quality products and orders always arrive when expected.”

Posted 5 years ago

“They had the items that we had looked at online in the boutique store near Sheffield. Impressed with amount of lovely stock and quality of the fabric. Fantastic range of toddler accessories aswell. They tick every box. The loyalty stamps if you spend £30 makes it even better.”

Posted 5 years ago

“the clothes are quality and service excellent delivery is fast”

Posted 5 years ago

“The quality of all things for early years from clothing to toys is outstanding. Always very efficient from point of order to delivery.”

Posted 6 years ago

“Great prices and range of products. Great savings on the nursing bras I ordered.”

Posted 6 years ago

“Their on line service is excellent and in store customer service, particularly with returns is terrific.”

Posted 6 years ago

“Very good products. Prompt arrival. A book was damaged and they would of replaced it, but gave me a gift voucher instead.”

Posted 6 years ago

“High quality clothing, comfy and perfect fit”

Posted 6 years ago

“Very pleased with the quality of their clothes and their delivery is very good to”

Posted 6 years ago

“Beautiful quality clothes and great customer service”

Posted 6 years ago

“Very pain free service”

Posted 6 years ago

“Great collection and prompt delivery that is free!”

Posted 6 years ago

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JoJo Maman Bebe is rated 2.1 based on 93 reviews