“Max Carter was of great help in the process of replacing my Jones Leather Carry Bag.
Everything went smoothly, and the bag was shipped and recieved in a matter of days.
Thank you for your help, I really appreciate it. This product is phenomenal, thank you!”
“I first had a Jones bag in the mid '80's, and loved it. They were very trendy...all "the cool" guys had them!
A few years ago, I saw some adverstising from them and got another bag. The quality is awesome! The customer service is amazing, emails/updates are regularily sent out. They have an excellent warranty program...AND, they are made in the United States!!!!
PS - "Cool guys" still carry them....”
“Trouper R - Sienna golf bag looks so fantastic, and the build quality is quite impressive.
I haven't used this bag on the field, but couldn't wait. Thank you, Jones Sports.”
“I worked with Tanner from the Jones Sports Company; he AND the company exceeded my expectations for customer service! The timely communication, the personal rapport built thru our email exchange and the great products Jones Sports sells all added to the overall satisfaction with this company. I was new to the brand when I started working with them and they could not have been more accommodating. Tanner made great suggestions for the exact products I wanted, and they were shipped to me quickly, packaged well, and the quality was excellent! Thank you, Jones Sports!!”
“I've carried a Jones bag since the 1980's in high school. The craftsmanship and comfort of these bags are unmatched, as is the level of customer service Jones Sports provides it's customers. I own three different versions of the modern Jones bags, recently I had a issue with a strap. Jones replaced it free of charge!!!!!! I'll continue carrying Jones for the rest of my golfing years.”
“Easy to order. Received on time. Well packaged. Company communicated throughout order/delivery process. Product (duffel bag) was as specified online. Can’t argue with that …”
“I recently contacted Jones regarding a bag that ripped along a seem. They asked me to provide photos of the damage and decided it was covered under warranty and shipped a new bag out the following day. Customer service was prompt and professional. Even confirmed whether or not I had any custom embroidery on the damaged bag so they could replicate!”
“On a recent flight both stand rods, on my less than a year old Jones classic bag, were bent, one quite badly, we emailed the airline, and got no response, I called you company, explained to the man that answered,( I wished I could remember his name) I had both rods in less than three days, at no charge to me. Thank you so much for the great service.
Jesse Naylor”
