“Excellent customer service, which is awesome to see, most retail experiences lately have been frustrating exchange return process and Jones was great hassle free and super helpful. Very friendly staff and great quality stuff, I will continue to be a Jones supporter!”
“I love this company. I bought my first bag a year ago, I’ve put over 70 rounds of public golfing in New York City this year. The bag is easy, durable and I like the way it looks and carries. I play only eleven clubs so the space inside is perfect.
A few weeks back they carry strap broke mid round but was salvageable to get to the end. After emailing customer service, I had a new strap en route and on my doorstep within 2-3 days.
At some point it will be time and I will buy another bag from Jones. I’ve got my eye on the stripeshow next.”
“I’ve been using Jones bags for years, currently have three. My most recent bag purchase was the red pinstripe and have gotten a lot of positive comments. I also use the Masters Sunday bag that was issued a few years ago and just purchased the Circa ‘71 hardcovers to give it a great traditional look. Excellent products.”
“I'm very pleased with the standup golf bag I bought my son for Christmas. Well made and looks great. Was here when I was told it would be. I will buy from Jones Sports again.
Patricia”
“Love both the traditional and new double strap bag as well as the little range bag.
Being able to personalize these gives them even more personal touch”
“I recently had an issue with my Trouper R bag and contacted Jones for support. Not only did someone answer the phone right away, but the person was quick to get a replacement bag sent out to me. The Trouper R bag is great, with plenty of storage for clubs and all the things you may want to take with you on the course. I added the Trouper 3.0 straps to my bag and that has made it even more comfortable to walk.”
“Best carry bags ever. Comfortable double strap option with a single strap option too. Plenty of pockets and new material holds up
Well to the early morning dew.”
“Classic product that is very well made. Shipping was fast with continual updates. Pricing is reasonable compared to other products. The most important thing to me is that owning a piece of equipment that has history in the game is a great feeling. Anybody who’s been golfing since the 80’s knows what it means when someone says they own a Jones bag.”
“Best customer service ever!!! Had an issue with my bag - one of the legs kept popping off, and they sent me the little rivets to fix it. After some time, it kept happening, and they ended up replacing the bag a year later! And I did it all through email - and they are fast to respond. Awesome customer service and got me as a lifetime customer!!!”
