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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Quick delivery, however packaging was poor, just stuffed in an envelope With a flat pack carton which looks like something out of McDonald's To pack yourself. And the charms instead of being already to the bracklet Was just slung in envelop. POOR
Helpful Report
Posted 10 years ago
The items very despatched very quickly and I cannot find fault with the service. I was, however, upset that the two charms were not in a box, althought flat boxes were provided, but were just stuck to the letter. I thought that they hadn't been included and it took me a long time to actually find them.
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Posted 10 years ago
Prompt despatch and delivery
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Posted 10 years ago
Bought a horse charm as a Christmas present for my granddaughter, I am sure she will love it. It came very promptly, but was rather disappointed it did not come with a Thomas Sabo box as previously.
Helpful Report
Posted 10 years ago
Bought a horse charm as a Christmas present for my granddaughter, I am sure she will love it. It came very promptly, but was rather disappointed it did not come with a Thomas Sabo box as previously.
Helpful Report
Posted 10 years ago
I was really pleased with the quick delivery of the items ordered. There was an item missing but this was dealt with politely and the item received within a couple of days. Thank you very much. I will definitely use your services again.
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Posted 10 years ago
Just what I wanted for my daughter's birthday thank you.
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Posted 10 years ago
Quick , efficient , easy to use
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Posted 10 years ago
Very efficient service, I will definitely buy from Joshua James again.
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Posted 10 years ago
Pleased with everything
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Posted 10 years ago
Quality products and quick delivery
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Posted 10 years ago
Excellent service.
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Posted 10 years ago
Excellent service.
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Posted 10 years ago
Quick delivery. Would have liked a box for each charm as they were two separate gifts
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Posted 10 years ago
Excellent choice of Troll Beads, good service, was fast delivery by DPD but this time used Royal Mail and it took a week to arrive once dispatched.
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Posted 10 years ago
Quick delivery, beautiful products... Made assumptions that I only needed one box for 2 charms! Sent another box very quickly. Would use again.
Helpful Report
Posted 10 years ago
Quick delivery, beautiful products... Made assumptions that I only needed on box for 2 charms! Sent another box very quickly. Would use again.
Helpful Report
Posted 10 years ago
Good service as usual. I have been ordering Nomination charms and bracelets from Joshua James for a few years now as I have found their stock to be better than any other. My only gripe is that now whenever I get a 5/10% promotional code for my continuing loyalty it excludes Nomination. It never used to and I am sure it makes good business sense not to include it now that Nomination is becoming more popular-it's just a bit disappointing as that is one reason I continued to shop at Joshua James and would recommend it to people.
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Posted 10 years ago
I love Nomination and Joshua James is the only supplier that I know of. I was a bit disappointed in the postal service. You recommend next day but this is not guaranteed, a bit misleading.
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Posted 10 years ago
Love the range available and always a quick professional service.
Helpful Report
Posted 10 years ago
Joshua James is rated 4.7 based on 21,754 reviews