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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Cool
Helpful Report
Posted 11 years ago
I thought the bracelet was overpriced for what is was.
Helpful Report
Posted 11 years ago
The great price for the selected watch made my purchase perfect. Delivery time is the same as indicated in the delivery section. So I'm truly delighted about my first purchase on your site. The only thing I want to mention, that it would be great to have tracking information in the account. Also there is no option to modify my shipping address. Thanks.
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Posted 11 years ago
Easy to use website, perfectly packed and arrived with a couple of days - recommended and would definitely use them again,
Helpful Report
Posted 11 years ago
well impressed with speed and efficency
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Posted 11 years ago
Prompt delivery service. Item as described. Would have been nice to have had the Links gift bag too.
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Posted 11 years ago
Good
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Posted 11 years ago
service good apart from receiving only one jewellery pouch and presentation box for 2 trollbeads, which are presents for two occasions!
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Posted 11 years ago
I had a bit of a heart attack when I opened the box, to find it empty! Stapling the charm in its plastic bag to the invoice maybe a good idea, but not when you expect it to be in its presentation box!
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Posted 11 years ago
My delivery arrived quickly which was perfect, I was a little disappointed with the lack of protection around my item but it wasn't damaged. I didn't receive my free give box at first but ha a reply withing an hour of my complaint email and my gift box arrived the next day. Very pleased with the way it was all handled, very polite apologetic and professional I will be using them again!
Helpful Report
Posted 11 years ago
Lovely mother and daughter Pandora charm - can't wait to see my daughters face on Christmas morning! Very efficient service from Joshua James.
Helpful Report
Posted 11 years ago
The product was as described and beautiful. However, I was disappointed that it was not fully packaged. it was in the presentation box, but I was expecting it in a Sabo gift bag too to complete the presentation....
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Posted 11 years ago
Prompt delivery. Good quality and beautifully packaged
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Posted 11 years ago
The first item I ordered was then out of stock despite showing available on the web. Nonetheless the second item ordered was delivered swiftly and I was also given a discount code to use as the dirt item wasn't abailable.
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Posted 11 years ago
Prompt service delivery took longer than expected but I think that was Royal Mail not the jewellers. Thankyou.
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Posted 11 years ago
Excellent service so far, will definately order again xxx
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Posted 11 years ago
Good purchase with a reasonable delivery time
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Posted 11 years ago
Quite good
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Posted 11 years ago
orders two diferent charms from you the same price 1st one came with a nice bag plus wrapping paper 2nd one just in box cant think why?
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Posted 11 years ago
Very efficient online shop and checkout. Very prompt delivery. Only downside is that my order was a present for my wife and 'Joshua James Jewellery' was printed on the envelope....surprise gone!
Helpful Report
Posted 11 years ago
Joshua James is rated 4.7 based on 21,754 reviews