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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Received quickly without fuss will use you again.
Helpful Report
Posted 11 years ago
Received promptly even though it was the week leading up to Christmas 2013 and extra links were required for nominations bracelet.
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Posted 11 years ago
Very pleased with the service and delivery - would use again Thank you
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Posted 11 years ago
Very pleased with service overall, but did have a moment of sheer panic when I automatically went to the presentation box to check the pandora charm ordered and nothing was there. Found charm in poly bag safely attached to delivery note but could have done without the panicky bit!
Helpful Report
Posted 11 years ago
Easy to use site, good range of products available. Delivery simple to re-arrange if needed. Goods received in perfect condition, boxed with guarantees, p
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Posted 11 years ago
Easy to use
Helpful Report
Posted 11 years ago
Easy to use site, good range of products available. Delivery simple to re-arrange if needed. Goods received in perfect condition, boxed with guarantees, etc. Second time used, would recommend to others.
Helpful Report
Posted 11 years ago
Easy t
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Posted 11 years ago
Good service, delivered on time - no problems
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Posted 11 years ago
I ordered a thomas sabo snow flake for my daughter it arrived promptly and would make further purchasers from this company thank you
Helpful Report
Posted 11 years ago
Arrived very quickly. Just a thought you could put the charm in the box as initially I thought there was no charm until I noticed it attached to the invoice.
Helpful Report
Posted 11 years ago
Bought two charms but was only send 1 gift box. Apart from that was pleased with service and how quick I received my order.
Helpful Report
Posted 11 years ago
I feel that if i was to buy the same jewelery in a shop it would be presented or packaged alot better,dissapointed with the packaging ,there is and was no wow factor.I'm sure i would buy here more often if they gift wrapped all the jewelery.
Helpful Report
Posted 11 years ago
Very quick service and delivery would have been nice yo have a gift bag but still happy customer :)
Helpful Report
Posted 11 years ago
I Found the site easy to use, response very good, and pleased with my purchases,I did worry that they may not arrive in time but the response to my concerns was quick and reassuring . Many thanks.
Helpful Report
Posted 11 years ago
The package arrived safely and on time. I ordered 7 charms (6 Nominations, 1 Pandora) for 7 different people but only received gift packaging for 3 (2 Nomination, 1 Pandora). I had to purchase extra gift wrapping elsewhere. It would be useful if you could ask whether gift wrap is needed and if so how many for.
Helpful Report
Posted 11 years ago
Overall, I was very pleased with the speed and quality of the delivery and felt that I got value for money. The only criticism I would like to make is that I ordered two very small charms for my Nomination bracelet, and whilst I appreciate that you don't want to highlight the value of the contents of the envelope, I believe that the charms could have been more securely packaged. Not realising what was in the envelope, and believing it to be advertising, my husband almost threw the envelope away.
Helpful Report
Posted 11 years ago
Easy to order, good choice of products, relatively quick delivery
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Posted 11 years ago
Excellent service. delivery prompt. Delighted with purchase. Will definitely use this company again
Helpful Report
Posted 11 years ago
Happy with product and service
Helpful Report
Posted 11 years ago
Joshua James is rated 4.7 based on 21,754 reviews