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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
The only criticism is the lack of the Thomas Sabo box that comes if you buy it from Thomas Sabo direct.
Helpful Report
Posted 11 years ago
I ordered a bracelet to be delivered to my niece, was a little bit disappointed that it took a week to arrive as it was for her birthday, but I of course should have ordered it sooner. Very friendly staff on the phone when I rang to check the order would go to the different address I had asked for, so really cannot fault the service.
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Posted 11 years ago
charm lovely and shiny
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Posted 11 years ago
convenient and good service
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Posted 11 years ago
Loveley charm
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Posted 11 years ago
I always receive excellent service and Joshua James are my first point of call when looking to buy Trollbeads
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Posted 11 years ago
my previous order took several weeks to be delivered....so I was pleased that this order was delivered on time.....so I may continue to shop with you.....
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Posted 11 years ago
A bit confused over delivery.........I spent over £90 so I was expecting courier service but the order came by first class post......consequently I missed the delivery because I was expecting to be notified within a few hours of it's arrival and would therefore have been there to take delivery.
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Posted 11 years ago
Very pleased with service and prompt delivery
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Posted 11 years ago
Quick shipping!
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Posted 11 years ago
Very speedy service! Very impressed
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Posted 11 years ago
Fast and efficient service. It took a while for me to figure out how the presentation box folded into the right shape, but once I had mastered that the rest all looked lovely. My wife certainly seemed to appreciate the present.
Helpful Report
Posted 11 years ago
Very pleased with item however after spending quite a lot on a charm the packaging could have been better and maybe a nice bag included. Bought a much cheaper charm on another site and got a box for Thomas sabo and jewellery pouch.
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Posted 11 years ago
Happy with the Service provided :)
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Posted 11 years ago
very efficient without any fuss
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Posted 11 years ago
Product and price brilliant - contact with delivery company a problem for someone who is at work all day and potentially reliant on a neighbour to take the delivery.
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Posted 11 years ago
Ok service ,takes a few days to arrive when next day delivery is advestised
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Posted 11 years ago
Good service item arrived on time.
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Posted 11 years ago
Prompt delivery. Item as seen & described. Very happy with purchase.
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Posted 11 years ago
Ordered a PANDORA item for my wife. The item was delivered quickly and my wife was happy. easier than going to the Pandora shop...............no queues.
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Posted 11 years ago
Joshua James is rated 4.7 based on 21,754 reviews