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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Very pleased with my item. Slight niggle was that I ordered them on a Friday (in time for next day), paid extra to have it delivered the next day and then got an email saying i would receive my goods on the Monday! It was for a friends birthday so really could have done with them the next day. I did call you and was told that DPD don't work on a Saturday, had a known this i would have not paid the extra. Regards Emma
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Posted 11 years ago
Excellent service, most impressive. Slightly disappointed as my trollbead pearl had a couple of scuffs on it. I would have given 5 stars had it been perfect.
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Posted 11 years ago
Good Service. Easy to use website.
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Posted 11 years ago
was surprised the bead was attached to the receipt as I was expecting it to be in the box. Service was fast and efficient
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Posted 11 years ago
The delivery was quick and buying it online was hassle free. The charm was elegant.
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Posted 11 years ago
Good service plus great value for money.
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Posted 11 years ago
Great service and prompt delivery. Quality product.
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Posted 11 years ago
Was pleased with purchase. Delivery took a little longer than expected but otherwise pleased with the service. Thanks
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Posted 11 years ago
Very speedy delivery and excellent service. My only disappointment as this is a gift for someone is the lack of a Pandora gift bag. It simply arrived in a small box. Better service from a competitor.
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Posted 11 years ago
I ordered a genuine Pandora charm for a friends birthday, but when I received it I was very disappointed that it did not come with the usual gift box. It was actually attached to the invoice in a plastic bag ! There was a flimsy box but I threw that in the bin. Luckily I had a spare box from previous purchases from the Pandora shop. Very disappointed.
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Posted 11 years ago
Happy with your prompt service and have recommended you to a number of people.
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Posted 11 years ago
PLEASED WITH SERVICE
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Posted 11 years ago
Received very quicky and now on its way to granddaughter in Australia to remind her of an important occasion. Great service.
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Posted 11 years ago
Maybe you could send an email to the customer to let them know there item has been delivered
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Posted 11 years ago
It was very nice my friend loved her present thank you for getting to me very quickly
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Posted 11 years ago
great price quick delivery well packed will purchase again .
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Posted 11 years ago
The watch was lovely, and although there was an initial hiccup with the delivery I contacted them and they got delivery rearranged immediately to suit me and my time schedule, which I really appreciated. Customer service was very good.
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Posted 11 years ago
The beads a beautiful and service was very quick and efficient. I very slight critisism is that I was hoping they would be closer to navy blue which is how they looked on the picture(rather than bright blue) But given the excellent price it's not really too muvh of an issue. Thank you
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Posted 11 years ago
Perfect item, well packed, arrived with a flat packed presentation box, tissue paper and stickers. This was a gift so I was able to present it well. Fast delivery.
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Posted 11 years ago
While your service is very good, I find it annoying that I can't print off the final order directly from the website with all the details incase things go wrong (as they have done on one occasion).
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Posted 11 years ago
Joshua James is rated 4.7 based on 21,754 reviews