Login
Start Free Trial Are you a business? Click Here

Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Delivery time excellent
Helpful Report
Posted 11 years ago
Very good service
Helpful Report
Posted 11 years ago
My pandora neclace is lovley butt when it arrived I was very disappointed that I couldn't put it on I didn't see any thing about a clip that I had to buy I clasp I have brought to 3 or 4 things from you and have been happy I use your shop as I'm disabled with many things but at the same time like to buy nice things i had in mind what charm I liked and was going to buy but has all had to go on hold I'm really sorry I have had to tell you this. Thank you tracy
Helpful Report
Posted 11 years ago
Order arrived promptly, thank you. Would use Joshua James again.
Helpful Report
Posted 11 years ago
The charms are very well made, I received my order within days. Very happy!
Helpful Report
Posted 11 years ago
My order arrived the next day as promised. I was a little disappointed with the lack of gift box and bag for the earrings, however, I emailed JJ and an extra gift box was sent out free of charge- a super service thank you. I would definitely order from this site again!
Helpful Report
Posted 11 years ago
I received my order quickly but the item was faulty . That is why I have not given a 'very good' review. I gave good because i WAS PLEASED with the way my problem was dealt with , quickly and efficiently.
Helpful Report
Posted 11 years ago
I'm very pleased with your service my braclet coming on very well . It would of been nice to receive a free tool . If you look at my order I ordered most days . It nice to be a predicated for my orders. See what you can do .
Helpful Report
Posted 11 years ago
Prompt service. Thank you.
Helpful Report
Posted 11 years ago
Quick delivery, great service. Thank you
Helpful Report
Posted 11 years ago
Charm arrived quickly
Helpful Report
Posted 11 years ago
Extremely prompt service via the met
Helpful Report
Posted 11 years ago
Prompt service and delivery but I did receive the wrong charm. I needed it quickly and fortunately the charm I got was still on a musical theme so I did keep it.
Helpful Report
Posted 11 years ago
Quick delivery and great choice of products!
Helpful Report
Posted 11 years ago
Lovely item, great communication and quick delivery :) will use again!
Helpful Report
Posted 11 years ago
Cushty
Helpful Report
Posted 11 years ago
Quick to receive product. Hassle free buy.
Helpful Report
Posted 11 years ago
unfortunately package was addressed to west yorkshire , should have been west midlands! however, i have now received order.
Helpful Report
Posted 11 years ago
Great but this is my 3rd order from you and the 1st was delivered by courier but the later 2 were delivered by Royal Mail and the packaging was inadequate as both were delivered with the envelope split were the charm was attached. Luckily the charm was still attached!
Helpful Report
Posted 11 years ago
Took a six days to arrive by first class post. Think the email saying that the order had been dispatched made me think it would come through sooner. I'm still waiting for my free tool that went with the order.
Helpful Report
Posted 11 years ago
Joshua James is rated 4.7 based on 21,754 reviews