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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
I am very happy with the process - ordering very easy, delivery great. The only thing was I ordered four charms and only received two gift bags so I now have to find two more which is a little frustrating.
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Posted 11 years ago
Great will use again.
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Posted 11 years ago
Next day delivey on £50 would be nice
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Posted 11 years ago
Item was delivered on time no problems at all
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Posted 11 years ago
Good prices, fast and free delivery too. I had to exchange my item which was done and a new one sent to me within a week, very impressed. Would be good however to have free returns as I had to spend £6 returning the first item as I wanted it recorded due to cost of it.
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Posted 11 years ago
Items received in good time but would have been nice if the pandora gift bag was included
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Posted 11 years ago
Service was very quick however the 'free nomination tool' was omitted from the order. This required another email from me to chase it up , it arrived just as promptly. Thank you Joshua James!
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Posted 11 years ago
This will make a lovely gift and arrived very quickly. Thank you.
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Posted 11 years ago
Good service from yourselves but I had to pay the courier and extra £12 to get my parcel delivered on a Saturday as they wouldn't specify a time fir delivery. Great service from you but rubbish courier
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Posted 11 years ago
Order was sent very promptly, my sister was delighted.
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Posted 11 years ago
I have no need to comment the items are very good quality
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Posted 11 years ago
Really pleased with all the jewellery I received online.It arrived quickly & efficiently,it was also packed safely & securely.I was grateful of the emails & txt messages I received telling me when my parcel was about to arrive...the 2 extra free gifts that came with my order were also gratefully received.I will definitely be using your website again to order my jewellery...thank you.
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Posted 11 years ago
the bead arrived quickly which was good as I bought it for a Christmas gift. I was very pleased with my purchase.
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Posted 11 years ago
Very pleased with the items I ordered. Wanted to order another item but couldn't fined it on line. Pleased with delivery
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Posted 11 years ago
Got to me pretty quick, I would definitely buy from this website again.
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Posted 11 years ago
Very, very happy with ease of ordering online (I'm in Australia) and speed of delivery. Only issue was, as this was a Christmas present for my Mam in the UK and I added a note in the order to say this, I was slightly disappointed that the invoice was included in the parcel for my Mam to see the cost. Otherwise would highly recommend :-)
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Posted 11 years ago
order received within a couple of days of placing the order.
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Posted 11 years ago
This was my first order and was really pleased with the prompt delivery and price as this was a present for someone. I have since placed another order for my own chamilla bracelet , one of the items was not able to be sourced even though it stated it was in stock but have been offered a discount to choose something else which i find acceptable and appreciated. I will continue to shop online with yourselves.
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Posted 11 years ago
Quick delivery and really like the free gift Thomas sabo jewellery box, for spending over a certain amount, however no bags delivered with jewellery as they were gifts, I like to give them in the Thomas sabo bags, it's a shame it's not an option to add on which you are wanting gift bags for
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Posted 11 years ago
Great items, very good service. Only one thing I would suggest, it would have been good for items to come in a gift bag. Other than that excellent service.
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Posted 11 years ago
Joshua James is rated 4.7 based on 21,754 reviews