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Joshua James Reviews

4.7 Rating 21,754 Reviews
92 %
of reviewers recommend Joshua James
4.7
Based on 21,754 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Location:

2 The Weir,
Hessle
East Riding of Yorkshire
HU13 0RU

Write Your review

Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Lots of choice at very reasonable prices. Will certainly shop again
Helpful Report
Posted 5 years ago
Outstanding!!
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Posted 5 years ago
Fab always delivered on time and great engraving on nomination charms
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Posted 5 years ago
We saw a Nomination collection while in the Isle of Man a few years ago. This was a set aimed at men for the TT and Classic bike racing l bought one for my husband from Joshua James and started collecting. Joshua Hames are great. I've received good offers and never had any problems with my purchases or delivery. Many thanks.
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Posted 5 years ago
Very good happy with my order
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Posted 5 years ago
Quick delivery
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Posted 5 years ago
What a scam! Guaranteed delivery before Christmas but until today I have not receive my order! They are not even replying to my emails now!
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Posted 5 years ago
Bought a two nomination charms. Easy to order. Free postage. Fast delivery. Charms are lovely. Would definitely order again.
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Posted 5 years ago
Absolutely gorgeous
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Posted 5 years ago
Great and always helpful thank u
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Posted 5 years ago
Very speedy and efficient. Attention to detail to make my gift special
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Posted 5 years ago
Wonderful choice of charms for gifts. Authentic and stamped. Came with some Thomas Sabo packaging but would have liked the proper presentation box, even if it cost more in postage. Fast delivery.
Helpful Report
Posted 5 years ago
The Cross Pen was at a very good price. It was however a bit too heavy for me, so I returned it and received the refund promptly
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Posted 5 years ago
Very happy with my purchase of personalised items
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Posted 5 years ago
Poor customer service, I tried to contact them about a product that hasn't arrived and I'm still waiting after 2 weeks
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Posted 5 years ago
Arrived quite quickly & well packaged
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Posted 5 years ago
Excellent service. I had a query on the delivery date and they responded really quickly. Items were very reasonable compared to major retail brands
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Posted 5 years ago
A lovely range of jewellery sold and an excellent fast service. Would definitely buy from again.
Helpful Report
Posted 5 years ago
Excellent quality,excellent service and speedy delivery.Highly recommend.
Helpful Report
Posted 5 years ago
This bracelet has still not been received. Ordered as a Christmas gift on 29.11.20. Neither have I received acknowledgements to my emails (3) I have sent since the original complaint. The acknowledgement to my initial complaint was for Joshua James to ask if I was sure it hadn't fallen out of the package when I opened it. I replied to that email and have sent 3 emails since to which I have had no reply.
Helpful Report
Posted 5 years ago
Joshua James is rated 4.7 based on 21,754 reviews