“BRUTAL CUSTOMER SERVICE - First off all of my order was delivered in full and free of damages. HOWEVER the shorts were too small. I have now been chasing them for weeks with 4 email follow ups to try to get a response to return or exchange the shorts. Nothing....no response. Worst customer service I have experienced lately and that is saying a lot with the current service landscape. I do not recommend buying from them unless you are 100% sure on your product or size.”
Hello Chad,
We greatly apologize for the delayed response and lack of customer support that you have received.
We currently have a customer service agent looking into your order and will contact you shortly to provide you with an update.
Thank you for taking the time to reach out to us. We will resolve this issue immediately.
“I ordered, the cart, was told by email a couple of days later it had been shipped. Over a week later I got an email saying I was getting a refund, product out of stock. Two days later you are advertising it for sale. No, I'm not happy.”
“The jacket was fine but I am ticked about the pants I ordered they were to short and had to send back that cost 20:00 the size I ordered was the size I have ordered all my life to order something else I have to order $100:00 to get free shipping”
Hello Robert,
Thank you for taking the time to reach out to us.
We will have a team member look into your order and contact you shortly with an update.
Thank you for your patience and co-operation.
Hello Cathy,
Thank you for providing your feedback.
We will have a customer service agent look into you order and will be contacting you shortly to provide you with an update.
Thank you for your co-operation.
“The Addidas shorts were perfect. Shipping was fast but corresponding with the Customer Service group was slower than expected and they didn't address my issue. Hope it was just a blip in service.”
“I bought 2 pairs of 34 shorts & 1 XL top, the top was too large. I was told I could return anything but I would need to pay for shipping. Any other vendor would have sent me a prepaid shipping parcel, so I decided to return the entire order. Now that I have received my refund, I'm taking my business elsewhere.”
Hello Dave,
We apologize that the products that you ordered were not up to your expectations.
We greatly appreciate your business and your time to provide us with your feedback.
Hello Claude,
Thank you for your purchase with Just Golf Stuff.
Due to higher-than-normal demand, our service team and distributors have been experiencing time delays.
We want to thank you for your patience and cooperation while this issue was being resolved.
