“The deciding factor to buy these shoes was that there was a reference to the Bounce shoe comfort. I thought they would be as comfortable, but no luck there. I asked to return but shipping was over $40.00 for the two pair. I ended up buying orthotics for $40.00 instead.”
“This is my second issue with Just Golf Stuff. 1st order, I ordered a right-handed club and received a left one. They make you pay for return postage, which costs more than the club, with no concessions or credit option. The second and last order I will ever purchase from this company! I purchased golf shoes size 10 1/2 and received 7 1/2. I will be out of luck to return for a refund or exchange because of the cost. If you are lucky to get what you ordered, great, if not service is terrible at least it was for me, I usually have great success with online purchases, please note this is my first-ever review, be-warned.”
Hello Karsten,
Thank you for taking the time to explain your experience. We understand your frustration and are currently undergoing system changes to ensure these issue do not happen in the future.
A representative will look into your order and will contact you shortly with a resolution.
We greatly appreciate your business and look forward to rectifying this situation as best possible.
