“Your services are disappointing. Product information is limited, and you don't even respond when I ask you for more detailed product information. Recently, I returned one item of my order. I asked you about detailed how-to, but you didn't respond. I repeatedly asked you, but you never got back to me. So I just returned the item and you received it (I have the signature of the person who received the parcel), but you're not even confirming the receipt. I really wonder if this is normal with you.”
Hello Eugene,
We can understand your frustration and are looking forward to rectifying the situation.
An agent will be contacting you to obtain more information and to help assist in your refund.
Thank you for taking the time to provide your contact.
“An item that is selling has no warning that sizes smaller than regular size, return the shoe that didn't fit you have to pay the shipping, bad return policy, and very difficult communication, you have to communicate through messenger otherwise on-site you have to have a complaint to ask if they are in business and you get to respond, cost me $30.00 to return a pairs of shoes, not even my fault. I buy lots of stuff online, this is one of the sites that I may have to avoid buying.”
