“In general I'm happy but I asked for help in returning this item and never received an answer to what I asked. I ended up giving up and I have a product that I would never have bought if I saw it in person.”
Hello,
Thank you for your patience and we apologize that no one has gotten back to you at this time.
We will have a representative contact you shortly to assist in the return process.
Thank you for taking the time to provide your feedback.
“Well on the whole I like most of the stuff that I have purchased off of this site. The only complaints that I have is if something only comes in one colour that’s what the photo should show. I had ordered the NB golf shoe and I was under the impression that the body of the shoe was white with gray and rose accents(like the photo showed not the gray body shoe with rose accents that I received. I wouldn’t have ordered it had that been the case. But the fact that you have to pay postage to send something back will deter me from ordering anything again.”
“Not happy at all! The package and case provided is labeled "PELZ GOLF Putting Tutor" but the contents are a different product, the label on the product is "puttmon aid". I emailed Just golf stuff twice and have not received a response as yet, an auto response was sent to me indicating they have forwarded my inquiry to someone......... still waiting.... maybe someone is not responsive or doesn't exist.”
Hello George,
We greatly apologize that you have not yet had a response to you inquiries. A customer service agent with look into your purchase and contact you shortly with answers about your product.
Thank you for your patience and we will have representative contact you.
“The hats are great quality and my boys will love them for Christmas, not really a deal for caps but they were different like ones I’ve not seen in stores before”
“I ordered two pairs of size ten shoes. When I received confirmation, the order said size eight but I really had to look for it. I called right away .... still awaiting a phone response (many weeks later) despite them saying they would call back in 48 hours. I then sent an email and received a response two days later. They do not offer exchanges and I had to return the shoes, at my expense ($34) in order to get a return.”
Dear Dan,
We are so sorry to hear about your experience of receiving the wrong size.
We are currently building our customer service team so in the future you will not have to wait for a response.
Your feedback has been passed along to a supervisor and a representative will be contacting you regarding your transaction.
Thank you for your business with Just Golf Stuff.
Hello Fred,
We are sorry to hear that you were not happy with the fit of your pants. We are glad that you were able to return the product and receive your refund.
Thank you for taking the time to provide you with your feedback.
Donna,
We are sorry to hear the outfit was not a good fit.
Thank you for letting us know that you were able to return your product with no hassle.
We greatly appreciate your business with Just Golf Stuff.
Thank you for your feedback.
Hello Richard,
Thank you for your co-operation while this is being resolved.
A representative will contact you shortly with an update on your refund.
Thank you for your feedback.
