“Received my clubs in a timely manner, which was good. 2 right handed clubs and 1 left handed club, not sure why, I am not an ambidextrous golfer. Sent an email to customer services complete with pictures (right out of the box), I had to follow up over a week later as i got no response from my first email, which then quickly received directions/label to return the left handed club. Still waiting for the replacement, but in the meantime.”
“Good selection of golf accessories, but on one occasion, an item I ordered and for which I received a confirmation was not in stock and could not be delivered. I was not notified until I inquired why the delivery had not been made. The Bonshaw online delivery tracking website is not updated and does not reflect the true delivery status. On my most recent order, the item was not delivered when promised and again I had to contact Just Golf Stuff to verify the status.”
“The order process was very smooth. As soon as I placed the order, I received a shipping confirmation. However, the product did not ship for nearly three weeks after the order. I sent an email inquiring about the delay and the response was prompt and the product was shipped soon after my email.”
“I might rate the company higher if I had been successful in reaching them. No response to either a phone message I left or an email I sent so that is not good. Also, delivery was not on the date promised. It was earlier which is great but I would like to have known to ensure I was home at the time.”
“What I do receive from Just Golf Stuff is good quality and reasonably priced. However, I'm still missing 2 golf towels and 2 golf brushes that I ordered over 4 weeks ago. I have not received response to my inquiries as to date.”
“You advertise a 10% price reduction for first time customers that I didn’t receive.
Very happy with the putter and the time it took to have it shipped as well
as the price”
“The delivery took forever. I asked them to leave it with the concierge of the building they never did , they told me they were coming on a Friday I stayed home never showed up finally got it when I came back from my golf trip”
“I have purchased several items from Just Golf Stuff. Some of the clothing items I purchased were for someone without my built. The items were fitted with a more slender fit around the waist which actually made them too small for my built. The items I purchased were for what I thought was a regular men's built but were for more athletic body types than mine.”
“Product is awesome, shipping was a different story. Took 3 weeks from the time it was ordered to the time it arrived, and it only arrived after I sent an email to customer support asking where my order was... miraculously showed up the very next day.
Quality of product, 5 stars, quality of customer service, 1 star... average 3 stars.”
