“Product is as described but the delivery was scheduled for December 26, 2021 but did not arrive until January 7, 2022. The dellvery service was not acceptable.”
“Masks could be slighter bigger as when we put it around our ears it feels like it's pulling our ears forward rather than fitting firmly but comfortably.”
“The items ordered were as advertised and we are very satisfied with them. Disappointed with the delivery - received an email that items had been shipped and would be delivered but did not arrive until 13 days after the date given”
“Product is fine but I had wanted the one with blue wheels. Placed my order and it showed it with the black. I emailed immediately to make sure it came with blue but never got a reply. So it came with black wheels.”
“I was not pleased. It is way too long for my hubby. He is only 5’4’’ and it comes down too far on him. Quality is very good. I would like to return for something shorter. Is that possible.
Marilyn”
We are sorry to hear the product was not what you were expecting. A customer service rep will reach out to you regarding some options to resolve this matter.
“Products are usually good quality but inconsistent. Shirts that are same size & style but different colour can have different fit. In fairness, this can happen with any retail outlet, but having to pay for return shipping means I've kept purchases from here that I would normally have returned. Calling customer service and just getting voicemail in the middle of the afternoon is also off-putting.”
