“I was happy with what I bought and received but I when trying to redeem my points I didn’t get my reward. I emailed your support team twice and only got one reply. Still waiting for my redeemed purchase.”
“Wanted to return and upgrade to a 10 piece but was given the no go when I said just send me the two clubs should have returned and just bought from someone else”
“It took so long for delivery I wasn’t to happy about that. It was for my son and he was very delighted. The bag seems to be quality we will see next summer.”
“Delivery was nowhere need the promised date. I had to make several calls & emails to get the product promised. Season was almost over by the time I received my golf needs.”
“Stock always not accurate. My third consecutive order where an item ordered is out of stock. Other than crediting the item that’s not shipped, I should be offer a free shipping code to reorder something else.”
“Extremely poor customer service post sale. Charged for shipping even though sale clearly stated free delivery and refused to respond to my complaint ( still haven't).
Had absolutely no communication for ages and then suddenly got notice that golf bag had shipped. Product as advertised and I like it. However very frustrating experience.”
“The purchase was mixed up
One of the two pieces was not shipped to me so I had to contact both your company and the carrier to get it reshipped. I would have expected somebody to do that automatically on my behalf”
“Shipping left a little to be desired, but the drop off
proprieter in Coquitlam was great.
How about you try and make a deal with Dicks to
import Maxfli Golf balls?”
Hi Tony,
Apologies for your bad return experience. We have recently launched a new self service return portal which will make returns much easier in the future: https://justgolfstuff.ca/a/return
