“Being out of province, and ordering online has caused some issues due to improper size. The process is a little different than I usually experience when ordering from sport Chek or golf town as they usually add a return invoice if there is a problem.”
Hello Keith,
Thank you for your feedback regarding returns and the process being a bit different.
Your refund has been successfully issued.
Thank you for your business with Just Golf Stuff.
“Order malfunctions and NO response when emailed and called left me frustrated. I had to drive to your office to get order corrected. Last order was much better.”
Hello Chantal,
We apologize that you received the wrong colour pants and still have not yet heard a response.
A customer service agent will contact you shortly with the next steps on how to return this item.
Thank you for your patience while this is being resolved.
Thank you William for your business with Just Golf Stuff.
A representative will be contacting you shorty to provide you with a resolution to your purchase.
“Did not come as advertised. Did not have full-length dividers. Did not have fur-lined valuable pocket, only plain nylon with no lining at all. Was acceptable for the money spent. Just golf gave $20 credit towards next purchase”
Hello,
We apologize for the bag not coming as expected. I am glad that you were able to speak to a representative and explain that you liked that bag but wanted credit for the discrepancies.
We will be happy to assist you with your next purchase.
Thank you for your business with Just Golf Stuff.
Hello Rod,
Thank you for your feedback.
We are glad that you will be able to enjoy your item on a hot day.
Thank you for your business with Just Golf Stuff!
“In general I'm happy but I asked for help in returning this item and never received an answer to what I asked. I ended up giving up and I have a product that I would never have bought if I saw it in person.”
Hello,
Thank you for your patience and we apologize that no one has gotten back to you at this time.
We will have a representative contact you shortly to assist in the return process.
Thank you for taking the time to provide your feedback.
Donna,
We are sorry to hear the outfit was not a good fit.
Thank you for letting us know that you were able to return your product with no hassle.
We greatly appreciate your business with Just Golf Stuff.
Thank you for your feedback.
Hello Jean-Iuc,
We apologize that you received the pants in the wrong colour. We will have a representative contact you to discuss this matter further .
Thank you for your business with Just Golf Stuff.
“This jacket was disappointing because of the sizing. Medium was too big in looks and feel even with a vest underneath. So I sent it back and got a small. Small is ok by itself but can’t fit a vest underneath.”
Hello Donald,
We are glad to hear that you are happy with your product. We greatly apologize that your inquiry has not been handled yet and will have a representative contact you shortly with a price correction.
Thank you for your patience while we resolve this issue.
“The deciding factor to buy these shoes was that there was a reference to the Bounce shoe comfort. I thought they would be as comfortable, but no luck there. I asked to return but shipping was over $40.00 for the two pair. I ended up buying orthotics for $40.00 instead.”
“We ordered a 30 × 30 blue pant but received a 32 × 30 pant. It was a gift that was sent out of the country. I subsequently bought a black pant from you, the right size was sent.”
We apologize for the incorrect delivery.
One of our representatives will look into your order and contact you with a resolution.
Thank you for taking the time to provide your feedback.
We greatly appreciate your business!
Hello Paul,
I am sorry to hear that you were not happy with the fit of your purchase. If you would like to return this product please contact our service department at service@justgolfstuff.com and one of our representatives can further assist you.
Thank you for your business with Just Golf Stuff.
“I didn't receive what I purchased. You advertised 3 dozen Srixon golf balls, 1 dozen each of white, green and pink, I received 2 dozen white and 1 dozen green.”
Hello Don,
I am sorry to hear that you were shipped the incorrect golf balls.
A representative will contact you shortly to assist in resolving this issue.
Thank you for your patience and co-operation.
Hello Paul,
We greatly apologize for the shipping delays. We are currently making amendments to our system to deter this from happening in the future.
We appreciate your patience through this time.
Thank you for taking the time to provide us with your feedback.
