“Easy to purchase items but still can't figure how to redeem points. Customer service finally got back to me but still wating on further info on whether or not my points expired or the process on redemption. Maybe i missed it on checkout but it wasnt obvious.”
“All my orders to date have been great. For the last order, I ordered TP5 Golf balls and got TP5X. The customer service has not got back to me and it has been 5 days. Great products great price.”
“I generally would give a 5 star review however I recently purchased the NS Lefus Crank Boa shoes in size 9 and could hardly get me foot in them. I contacted Customer support and wasn’t pleased with their process to return the goods. At the very least these shoes are 1 size smaller than your normal shoe size and I feel that customers should have been made aware of this.”
“After receiving a gift of head coverings and realizing they were not what I expected it will now cost me the return postage about half the cost of the coverings not realistic as a costumer you should rethink your return policy after a certain amount…”
“I’m happy with the golf carts I purchased…I did order 1 blue and 1 grey cart but received 2 blue. Is there any chance I can exchange 1 blue for grey?
Peter”
Hello Peter,
I am happy to hear that you are happy with your Qwik Fold 4 Wheel Push Cart.
We will have a representative contact you regarding making the exchange for another colour of cart.
Thank you for your business with Just Golf Stuff.
“Being out of province, and ordering online has caused some issues due to improper size. The process is a little different than I usually experience when ordering from sport Chek or golf town as they usually add a return invoice if there is a problem.”
Hello Keith,
Thank you for your feedback regarding returns and the process being a bit different.
Your refund has been successfully issued.
Thank you for your business with Just Golf Stuff.
“Order malfunctions and NO response when emailed and called left me frustrated. I had to drive to your office to get order corrected. Last order was much better.”
Hello Chantal,
We apologize that you received the wrong colour pants and still have not yet heard a response.
A customer service agent will contact you shortly with the next steps on how to return this item.
Thank you for your patience while this is being resolved.
Thank you William for your business with Just Golf Stuff.
A representative will be contacting you shorty to provide you with a resolution to your purchase.
“Did not come as advertised. Did not have full-length dividers. Did not have fur-lined valuable pocket, only plain nylon with no lining at all. Was acceptable for the money spent. Just golf gave $20 credit towards next purchase”
Hello,
We apologize for the bag not coming as expected. I am glad that you were able to speak to a representative and explain that you liked that bag but wanted credit for the discrepancies.
We will be happy to assist you with your next purchase.
Thank you for your business with Just Golf Stuff.
Hello Rod,
Thank you for your feedback.
We are glad that you will be able to enjoy your item on a hot day.
Thank you for your business with Just Golf Stuff!
“In general I'm happy but I asked for help in returning this item and never received an answer to what I asked. I ended up giving up and I have a product that I would never have bought if I saw it in person.”
Hello,
Thank you for your patience and we apologize that no one has gotten back to you at this time.
We will have a representative contact you shortly to assist in the return process.
Thank you for taking the time to provide your feedback.
Donna,
We are sorry to hear the outfit was not a good fit.
Thank you for letting us know that you were able to return your product with no hassle.
We greatly appreciate your business with Just Golf Stuff.
Thank you for your feedback.
Hello Jean-Iuc,
We apologize that you received the pants in the wrong colour. We will have a representative contact you to discuss this matter further .
Thank you for your business with Just Golf Stuff.
“This jacket was disappointing because of the sizing. Medium was too big in looks and feel even with a vest underneath. So I sent it back and got a small. Small is ok by itself but can’t fit a vest underneath.”
