“The deciding factor to buy these shoes was that there was a reference to the Bounce shoe comfort. I thought they would be as comfortable, but no luck there. I asked to return but shipping was over $40.00 for the two pair. I ended up buying orthotics for $40.00 instead.”
“We ordered a 30 × 30 blue pant but received a 32 × 30 pant. It was a gift that was sent out of the country. I subsequently bought a black pant from you, the right size was sent.”
We apologize for the incorrect delivery.
One of our representatives will look into your order and contact you with a resolution.
Thank you for taking the time to provide your feedback.
We greatly appreciate your business!
Hello Paul,
I am sorry to hear that you were not happy with the fit of your purchase. If you would like to return this product please contact our service department at service@justgolfstuff.com and one of our representatives can further assist you.
Thank you for your business with Just Golf Stuff.
“I didn't receive what I purchased. You advertised 3 dozen Srixon golf balls, 1 dozen each of white, green and pink, I received 2 dozen white and 1 dozen green.”
Hello Don,
I am sorry to hear that you were shipped the incorrect golf balls.
A representative will contact you shortly to assist in resolving this issue.
Thank you for your patience and co-operation.
Hello Paul,
We greatly apologize for the shipping delays. We are currently making amendments to our system to deter this from happening in the future.
We appreciate your patience through this time.
Thank you for taking the time to provide us with your feedback.
“To be honest, the (lack of) service was not good. This was second time that I had to inquire 3 times before order arrived.
I guess you guys are getting to busy to handle the business. Maybe time for me to find another venue.”
Hello Warrick,
We greatly apologize for your service thus far and appreciate your patience while we work on resolving this issue.
We are currently adding to our customer support team to provide the level of excellent service we expect of our company.
Thank you for your feedback, your business is important to us!
A representative will be contacting you regarding this situation.
Hello Richard,
Thank you for taking the time to reach out to us.
We'd be happy to assist with your return.
A customer service agent will be contacting you shortly to provide you with all the information that is needed.
Hello Doug,
I am sorry to hear that you were not happy with your last purchase.
One of our representatives is going to contact you to provide you with a resolution.
“I purchased a Taylor made golf bag. When it arrived it looked a bit flimsy so I read a few rating of a similar TM bag and reviews were not good so going by your rules I sent it back. I had to pay shipping. Most company’s I deal with also pay for return shipping.”
“The golf bag appears to be decent, but it’s far heavier than I expected. I wanted to return it, but since I have to pay the return costs, it made no sense monetarily to send it back. It sits in the box it was shipped in my garage. Disappointed, to say the least. Not sure what to do with it. Do you know anyone who might want to buy it?”
“Ordering was easy and delivery was timely. Products arrived as expected, size, colour and quality. Very disappointed that the product I ordered went on sale two days later and a request for the difference in cost to be refunded or credited. No response to my email or phone call back. would have rated them higher if I just received a response back on my inquiry.”
