“To be honest, the (lack of) service was not good. This was second time that I had to inquire 3 times before order arrived.
I guess you guys are getting to busy to handle the business. Maybe time for me to find another venue.”
Hello Warrick,
We greatly apologize for your service thus far and appreciate your patience while we work on resolving this issue.
We are currently adding to our customer support team to provide the level of excellent service we expect of our company.
Thank you for your feedback, your business is important to us!
A representative will be contacting you regarding this situation.
Hello Richard,
Thank you for taking the time to reach out to us.
We'd be happy to assist with your return.
A customer service agent will be contacting you shortly to provide you with all the information that is needed.
Hello Doug,
I am sorry to hear that you were not happy with your last purchase.
One of our representatives is going to contact you to provide you with a resolution.
“I purchased a Taylor made golf bag. When it arrived it looked a bit flimsy so I read a few rating of a similar TM bag and reviews were not good so going by your rules I sent it back. I had to pay shipping. Most company’s I deal with also pay for return shipping.”
“The golf bag appears to be decent, but it’s far heavier than I expected. I wanted to return it, but since I have to pay the return costs, it made no sense monetarily to send it back. It sits in the box it was shipped in my garage. Disappointed, to say the least. Not sure what to do with it. Do you know anyone who might want to buy it?”
“Ordering was easy and delivery was timely. Products arrived as expected, size, colour and quality. Very disappointed that the product I ordered went on sale two days later and a request for the difference in cost to be refunded or credited. No response to my email or phone call back. would have rated them higher if I just received a response back on my inquiry.”
“The package arrived with a little damage. Some of the rods were slightly bent but not enough to put it together. It would have helped if the parts were numbered to corespond with the directions. Other then that I am pleased with the net.”
“Liked everything about my transaction other than having to pay for the return of one of my items because it didn't fit. It cost me half of what I paid for the item to return it. Something I will consider for future purchases. Otherwise, purchases have been great.”
“Ordered 3 different items at same time
They were all delivered on different days . The sunglasses I ordered were wrong ones.
You know the old saying ...2 of 3 ain't bad 😏”
