justanswer.co.uk Reviews

Name: justanswer.co.uk
Address: 440 N Barranca Ave, #7508, Covina, California
Rating: 1.21

1.2 Rating 226 Reviews

4 %

of reviewers recommend justanswer.co.uk

Company Reviews

Questions

Metrics

1.2

Based on 226 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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Location:

440 N Barranca Ave,
#7508,
Covina
California
91723

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justanswer.co.uk 1 star review on 4th September 2023

Rhiannon

justanswer.co.uk 1 star review on 30th November 2022

C Francis

justanswer.co.uk 1 star review on 29th July 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scammers!! No option to cancel membership which I didn’t even know I had!!! I was asked for one off payment.”

Helpful Report

Posted 2 years ago

“Shysters max”

Helpful Report

Posted 2 years ago

“It’s a scam!!! Please please do not use this site. I signed up for trial and didn’t even know it’s a subscription. Just lost £60 for nothing and they wouldn’t give money back. The customer lady hang up on me too.”

Helpful Report

Posted 2 years ago

“Paid for trial ,did not realise lt was going to be a subscription. I THINK YOU ARE SCAMMING EVERYONE”

Helpful Report

Posted 2 years ago

“paid £5.00 for a trial call, no good came of this BUT YOU HAVE CONTINUED TO TAKE MONEY FROM MY ACCOUNT WHY. YOU HAVE TAKEN EXTRA MONEY TWICE £15.11p and £35.00p THIS NEEDS TO BE RETURNED ASAP. DEFINITELY A SCAM BE AWARE OTHER USERS”

Helpful Report

Posted 2 years ago

“They have done exactly the same to me, total scam”

Helpful Report

Posted 2 years ago

“Scam- be careful”

Helpful Report

Posted 2 years ago

“They are scammers and fraud. They charged me 44 pounds for a call back and never called. And also disappeared. DO NOT USE THEM”

Helpful Report

Posted 2 years ago

“Similarly as others I paid £5 for one question I a trial. Not only did I get no answer for that question Justanswer has now taken £38 from my account. I have been cut off from 2 customer services conversations and my emails haven't been replied to. I'm not happy”

Helpful Report

Posted 2 years ago

“Con merchants I was told it would cost me £5.00 and THEY TOOK £50 out of my account”

Helpful Report

Posted 2 years ago

“Scam, they will get the money from your account without you subscribing for it.”

Helpful Report

Posted 3 years ago

“Horrendous - I didn't subscribe - PayPal and Trading standards informed!”

Helpful Report

Posted 3 years ago

“SCAM! They will automatically make a subscription for you without asking and they will start to withdraw money from your account! Do not use them!”

Helpful Report

Posted 3 years ago

“This is a scam service set up to entice you in with a ‘Free seven day trial offer.’ Then they don’t make clear to you that you have to definitely opt out before the trial period is up or they’ll take your money (£38 a month!) for ever after - despite you never using the service again. We rang to complain we had been repeatedly charged for a service we hadn’t used apart from that initial phone call, and we were answered by staff in the Philippines who promised a Supervisor would ring back within the hour. Did they heck!”

Helpful Report

Posted 3 years ago

“SCAM I never subscribed. I was charged 50£ for a 2 minute call with no real advice which I payed as I booked one off call but without my knowledge I received another 50£ per month subscription fee next month. I have escalated this to my bank. They subscribed you without any permission and if you add your car details they start charging you monthly.”

Helpful Report

Posted 3 years ago

“I paid £1 for 7 days free trial! Was put in touch with an expert who mislead me - evidently on speaking to Canon my printer is not compatible with my new computer! During the conversation I was asked whether I would like to speak to him by telephone I would be charged £16 for this! I agreed but for some reason the expert was unable to make the call. Looking at my bank account JustAnswer have managed to remove £16. I had already cancelled my membership so when I contacted JustAnswer they said they had no knowledge of my account!! A scam!”

Helpful Report

Posted 3 years ago

“Please don’t touch this with a barge pole only in it for the money they will always to get out of any cheap deal don’t want to answer via web but instantly want a phone call at extra cost took renewal of £50 as I was trying to cancel so all told cost £51 for no answered questions , praying on people’s problems You Will not Get A Refund!!!!!!!”

Helpful Report

Posted 3 years ago

“Scam You will be signed up for a 7 day trial after which you pay £50 pcm because you don’t realise!!! DONT USE IT”

Helpful Report

Posted 3 years ago

“Scam.. site they are charging without any idea of customer.. they show like free trail of 7 days and you can cancel anytime but if you give any card details... They will charge directly monthly fee....”

Helpful Report

Posted 3 years ago

“I paid the trial fee, posted a question and received a less than satisfactory answer. As a result I was then charged a reoccurring membership fee and unknowingly billed for months without having used the service even once. Speaking to customer support team, of course I don't qualify for any refund of the fees. so it's just another of many sites praying on thrle people too busy or unable to cancel in time.”

Helpful Report

Posted 3 years ago

justanswer.co.uk is rated 1.2 based on 226 reviews